Just back from 10 days in this, the biggest hotel complex I have ever seen!!!
This part of Spain is where the Spanish go for their holidays.
Beautiful beaches that go on for ever and miles of marshes and forests.
If you have some Spanish language knowledge, you will need it outside of this huge complex, as not much English is spoken in the general area.
Very good hotel pools and plenty of sunbeds and they were definitely needed, especially at weekends when the Spanish descend on the hotel for their weekend and long weekend breaks.
Incidentally they all bring hoards of dear little toddlers who will entertain you with their largely unchecked tantrums from breakfast through to after midnight when the locals may start to retire.
Great food, splendid variety and a great eat around in the various restaurants on the complex for your evening meal nightly.
Breakfasts are excellent and cater for all tastes.
The restaurants are themed, with Spanish, Italian, American and Asian food among others.
Now truly, it is a huge complex and the hotels are a warren of long dimly lit corridors on 3 floors.
This third of the hotel complex has 1200 rooms!!
So to check in and have a vague finger pointing you to the right and an instruction that your room is on the next floor, whilst lugging your own suitcases, was not helpful.
There is NO porterage and whilst there are any number of arrows pointing to rooms from number 2000 to number 3000, there are so many corridors and turns that after a long morning we found ourselves trudging round and round for ages trying to find our way.
As did many others during our stay.
There are lots of stairs and far to few lifts as well!
Rooms are reasonably well equipped, clean enough with the usual equipment, (though I declined to pay 3 euros per day for the safe), and would have dearly loved tea and coffee making facilities.
There are too few bars, which resulted in major queues for drinks and a policy that does not allow "AI" guests from ordering more than 2 alcoholic drinks at any one time.
This meant that two of us from our party of four always had to go and this obviously added to the queues and waiting times.
The place could do with more toilets in the more used public areas as well.
Lots of good entertainment at night, although this usually didn't start until 10.30 or 11.00 pm due to the Spanish culture of eating late and staying up till all hours.
But tempus has already fugitted for me and at our ages we had usually retired to bed with a book before it started!!
The Thomas Cook rep, Lucia, is a nice lady, very helpful and knowledgable about her product.
I hope she goes on to the bigger and better things that she deserves.
In summary I would have liked to give this complex a 3.5 "good" rating but it isn't available. It is above the average but below Very good,
A good FAMILY hotel, well organised and equipped for a good family holiday with the kids.
Lacking in some of the niceties like a baggage service, but in the main has something for everyone.
Weather was great and the holiday for us deserved a 7 out of 10.
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- Also Known As:
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