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“Top unprofessional”

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Primavera Jastrzebia Gora
Ranked #1 of 10 Hotels in Jastrzebia Gora
Certificate of Excellence
Level 5 Contributor
74 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Top unprofessional”
Reviewed 25 January 2014 via mobile

We booked the rooms 2 weeks before arrival. The receptionist was supposed to send booking confirmation the same day. We received confirmation a week after and it was completely different from what we booked. We called the hotel immediately to clarify the situation. We received an answer from the hotel that now it's impossible to change the reservation ( we wanted to stay three nights and the reception booked only two). So we were supposed to arrive on Friday ( check in 5.30 p.m.!!!!) and leave on Sunday ( check out 10 a.m.!!!!). Ridiculous. We cancelled and had to change all our plans. Children were most disappointed.

Stayed January 2014
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4 Thank AnjaFJ
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Additional Information about Primavera Jastrzebia Gora

Property: Primavera Jastrzebia Gora
Address: Ul. Rozewska 40/42, Jastrzebia Gora 84-104, Poland (Formerly Drejk)
Region: Poland > Northern Poland > Pomerania Province > Jastrzebia Gora
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 10 Hotels in Jastrzebia Gora
Price Range (Based on Average Rates): £
Hotel Class:3 star — Primavera Jastrzebia Gora 3*
Number of rooms: 203
Reservation Options:
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