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“Very poor hotel, overpriced”

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Winery Boutique Hotel
Ranked #1 of 5 Hotels in Algarrobo
Certificate of Excellence
Reviewed 16 January 2013

I don't understand why this hotel gets the good reviews. It in not per se bad, but in relation to the price (300USD/night) it is a ridiculous rip off. This place is to be avoided unless they start offering it for 50$/night.

This "new hotel" is already in an incredibly poor state. First, upon arrival (1630h) the room was not ready. It can happen I guess, especially in smaller hotels, but then let us know and give us a cup of coffee. Instead, they delayed check-in by, amongst other things, asking what we wanted for breakfast the next day!? It took at least 20 minutes to get all kinds of silly things done which was difficult enough because the receptionist did not speak a word of English.

Entering the room we passed the cleaning lady on the way out. Too bad she was not actually finished. Floor was still dirty and the toiletries of others were still in the shower. Most questionable about the whole thing was that the hotel was actually empty when we stayed there, so really don't understand what the problem was with the room....

The reception is awful! Entering a luxury hotel you don't want to stand in a glass aquarium which looks like a newspaper stand. Not even sure why they have this, I'd be surprised if they check more then one person in on a daily basis. The facilities are sooo poor... Take the doors which are covered with black glass for a mirror effect: in our room the glass was broken and sticking out...

The toilet is right next to the bed. And I do not mean a toilet room, but actually the pot. If you're traveling as a couple, forget about going to the toilet in the night. For you partner it will be as if you are kneeled next to this person. No door, nothing.

Clearly, money has been saved on constructing this place: I would not ever accept such finishing in my house. E.g. the spotlights are installed in holes way too big leaving huge ugly gaps around them. A very cheap effort of trying to make it "luxury". Big fail.

A massive whirlpool occupies a lot of the space in the room. Not per se bad, but it clearly takes away all the spaces of other essentials: no proper clothing closet, no normal chair, no space around the sink and a balcony not even worth mentioning although maybe other in other rooms they are larger and with view...

There was no staff! The bar was unattended (but with loud and explicit music, bit of a weird experience) and the whole building was deserted. For whatever service you required, even ordering a drink in the bar, we had to contact the receptionist who would then mysteriously find a person who would come and serve just the one order...

The location is quite poor as well. Away from the water side in a residential area on an unpaved road. Neighbours can spot you at the pool from their living rooms.

We left this hotel after one night. Should definitely not be charging guests 300USD/night.

  • Stayed: January 2013, travelled as a couple
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8  Thank Reindert-Jan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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26 - 32 of 176 reviews

Reviewed 15 October 2012

This is a brand new boutique hotel in Algarrobo and it is spectacular! The hotel is very nice, the rooms are lovely and the view to the Pacific Ocean is a gift! The garden is lovely and so it is the decoration. The staff is excellent, very attentive, polite and helpful. The chef is very good and prepared a wonderful dinner to us. The winery is also great. There are minor issues to be solved, wifi access is one of them. Also, I do not fell comfortable to stay in a place where the bathroom has no doors. I think that some privacy is fundamental.

Stayed: October 2012, travelled as a couple
1  Thank Thelma G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2012

New boutique hotel with the best of aspirations. Some minor problems need to be solved, though, especially WIFI access in the rooms (but it worked fine around the bar already).

Room Tip: Pick the upstairs suite with jacuzzi, it's the best !
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  • Stayed: March 2012, travelled as a couple
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3  Thank TrouweKlant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2012

I love this hotel,is very confortable and friendly, the people and service is great,really is a special place to rest and have a good time.
You must go!!
Karim H.

  • Stayed: February 2012
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Thank khodali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed yesterday via mobile
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Stayed: February 2018, travelled with family
Thank Lean1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile
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Stayed: February 2018, travelled as a couple
Thank Mario P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile
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Stayed: February 2018, travelled as a couple
1  Thank Andrea S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Winery Boutique Hotel

Address: Avenida Doctor Guillermo Mucke 110, Algarrobo 2711308, Chile
Region: Chile > Valparaiso Region > Algarrobo
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Algarrobo
Price Range: £113 - £285 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Winery Boutique Hotel 4*
Number of rooms: 8
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Also Known As:
Winery Boutique Hotel Chile/Algarrobo

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