We were looking forward to leaving the hustle and bustle of Venice behind and finding a tranquil spot on the shores of Lake Garda. The owners of the Hotel Milano appear like Italian versions of Basil Fawlty with no idea how to deal with customers - they are rude and overbearing particularly to female guests. The rooms are mostly clean and well presented but don't go there if you're a single traveller as you'll get the rooms without views (other than laundry!) or balconies no matter how much supplement you pay. The food is abysmal unless you like salads/antipasti.
There are no instructions how anything works although these are all said to be "simple..." and they do not wish to discuss anything. DON'T LEAVE YOUR KEYS AT RECEPTION - they line them up on the counter with the room number showing so anyone can help themselves particularly since reception is not staffed for large parts of the day while the owners talk outside or smoke cigars in the lobby so the place stinks!!!
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- Also Known As:
- Milano Hotel Maderno
- Hotel Milano Lake Garda/Toscolano-Maderno, Italy