I'm sorry this is lengthy, but if it saves you 100 euros a night, it will be absolutely worth reading the following.....I accompanied my (pregnant) partner on her business trip to Brussels. I'm glad I did as this Hotel was one of the most appalling I've ever had the misfortune of staying in.
Example: The first room given to us (number 38) was the size of a small box, made worse by the wide range of utterly bewildering and useless grey faux marble-topped furniture (The kind that you find in quite a lot of 1980's and 90's formica-clad kitchens), resulting in not being able to walk around the bed. The air-con was broken and the advertised mini-bar had been removed, although the cupboard for it remained in place. The bathroom was unusual in the fact the shower holder was broken and the shower just hanging down. Oh, and the room was bright mint green.
When I spoke to the receptionist, I was firstly told that they were absolutely full, and then after some insistence, they magically found another room - this was, allegedly, a "premier" executive suite (Room no. 12). Slightly heartened by this, I went to inspect. Oh dear. On the approach to the room, I realised that the entire corridor was lit by motion lighting. Applaudable you might say until you realise that you're stood in darkness for 10-15 seconds before the lights flicker to life. This is when you will notice that the break-glass fire alarm in the corridor is taped to the wall with........electrical tape. (On a footnote, I also realised that at this point that there were no fire exit signs. Anywhere.) Having then tripped over someone's luggage in the corridor I went in to the room. I'll say this. It was huge. And empty. Again, an empty cupboard where the mini-bar once stood, although it housed two lamps. One of these was not connected to anything and nothing to connect it with, even if you wanted to, and the other large lamp was sat on the top of the cupboard at about 61/2 feet. (Couldn't reach.) Stuffed in the corner were two spare beds, which although folded, still had all the bedding on. The bed was incredibly low and badly made with a cigarette burnt throw/blanket on top to match the oddly waterproof curtains, and the heavily stained floor, also badly cigarette burnt. All finished in a lovely 1970's brown. The floor sloped upwards from left to right, causing a trip hazard.
Now, the bathroom. The bath was so badly worn that 2/3rds of the enamel had been worn away leaving (rusty) bare steel and cunningly, there was no plug. Again, the shower was broken and just dangling in the bathtub. The toilet seat was broken to match the toilet which bluntly refused to flush. The pedestal under the sink had been placed near the sink, but not actually under it, which itself is odd. And, I had an excellent view of the next floor up through the bathroom ceiling which meant that there was an attractive covering of dust here and there. And the T.V was broken for good measure, although it was near to the broken socket that housed bare wires.
I'm not sure who, or what, gave this Hotel 3 stars but If it was out of five for being bad, they were too kind as it deserves six. Please, please do not waste your money at this terrible, terrible hotel. It is charmless, witless and utterly disgraceful and the owners obviously have no shame.
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- Also Known As:
- Minotel Hotel Brussels
- Brussels Minotel
- Minotel Brussels
- Ares Budget Hotel Brussels, Belgium