Firstly the location was quite terrible. The neighborhood does not seem to be safe at all. We had quite an outdated room, not so clean either. The safe wasn't working so they gave us a different room. The second room was better. Cleaner and a bit more modern. However, a school trip of really noisy teenagers was occupying the whole floor and kept us awake every night. I had to go out of the room in my pyjamas on several occasions to try to keep them quiet. It did not help of course. We complained at the reception and after that things got a bit more under control.... The staff was ok. At least some of them, some were quite rude though. I guess it was quite unfortunate with the school trip, however I think they should have put other guests away from them. Breakfast was nice, especially the coffee. I wouldn't book room here again.
- Official Description (provided by the hotel):
- Older, Homey Hotel with modern wing (1982) situated 10 minutes from city center. ... more less
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- Also Known As:
- Van Belle Brussels
- Hotel Van Belle
- Van Belle Hotel Brussels, Belgium