Recently returned as a group of 4 adults, kids 15, 10, 5 and 4 year old from Pegosus Royal and we all had a great time 19th August to 1st September. 4 main pools with a separate young child pool and another pool for the larger slides + at least 2 internal pools and a large expanse of private beach.
This is a family complex, so factor in how the children enjoyed the holiday not just the adults point of view.
From what David and Henry the main Thomson reps said, the Royal is typically co occupied by Scandinavians and 160 rooms for the Brits, also occupying the complex is the Resort which is a mix of Scandinavians and Germans and the Club which was mainly Russian. There is also added to the mix Polish, Czech, Slovakian and Slovenian.
Looking at the accessible public areas the Resort and Club do look newer, lighter and roomier than the Resort and the complex is a bit in no mans land 26 km from Alanya and 100 km from Antalya.
There where some niggles but everything was sorted out extremely quickly, we had a problem with air conditioning for less than 4 hours, and a missing underside fascia board allowing rust to fall of a bridge structure into a pool was sorted within 24 hours. The staff are extremely friendly, good with children and have continuous smiles on their face and are always helpful.
I was impressed that the management team of the hotel was visible and could be seen doing daily tours of the complex and introduced themselves on the Thomson induction meeting. The rooms are a bit basic, could do with hot drink making facilities.
We mainly lounged at the pool between the Resort and the Royal, adding towels for ring side loungers was prior to 7.30am, but there were always loungers available on the 2nd or 3rd rows. We did go to the kids Volcano pool the first day but after witnessing a North European child diarrhoea in the pool and that it was treated by the pool side Thomson rep team like a mere 5 minute inconvenience we never returned.
But give them their due, the Thomson reps where always available, provided continuous entertainment throughout day and evening at the kids club and auditorium. If there wasn’t the volume of people there wouldn’t be the options of entertainment available.
Although there are times of free ice cream, there are constant side attractions for candy floss, waffles, branded lollies, sweets etc which you have to pay for and which are strategically placed around the complex.
The onsite shops are expensive and double in price what you can get in Alanya (dolmus is cheap takes about 25 mins) or across the road at the local shops. You have to realise that you are a captive customer base unless you get off you backsides and explore the surroundings, so take plenty of sun cream with you unless you want to pay double.
We only did the Pirate Boat trip as an organised trip which we enjoyed, and hired a 8 seater vehicle for 3 days, if you have the balls, go to Pamukkale, what a fantastic place.
The food was varied daily for all 3 main meals, but admittedly some produce could have been kept hotter, as well as having the opportunity to go to one of the themed restaurants per week, they also introduce theme nights to the evening meals.
Rooms where cleaned daily, but get a sea view.
Yes, there was a lot of people and evening meals was initially chaotic but once you got accustomed that the Brits as a minority walk to the left and everyone else walks to the right so head on face offs will happen, that children are excited and are more aware of the ice cream in their hands than someone approaching with 2 hot cups of coffee, then it does work, the onus is on the adult.
This is the first hotel after over 10 years of Mediterranean holidaying where we have said, yes we would return. So it is a recommendation for the Pegusos Royal to people reading this. The holiday is what you make of it as a family not what other people are doing and what other countries people are from.
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- Also Known As:
- Pegasos Royal Hotel Incekum
- Pegasos Royal Turkey/Incekum, Antalya Province