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“Brilliant location, very good for children.”
Review of Pegasos Royal

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Pegasos Royal
Ranked #1 of 9 Hotels in Incekum
Certificate of Excellence
Reviewed 14 October 2013

We were a group of people aged between 9 and 73 (now), visiting Pegasos Royal for the 2nd time since 2006. The hotel rooms and general fascilities are very good. Cleaning, delivery of handkerchiefs etc were fine by us. The temperature in the water (and air) was pleasant even as late as these days (week 41). I would say that it seems to be especially nice and safe for children. The first time we visited, in 2006, the restaurant and staff in general impressed us more than this time (2013). The food seems to be of high quality, but lack some "punch" and taste. But,
it's very much to choose from. I believe that many would desire more tasty and spicy food, at least for some of the it. Some of the staff are still very nice and friendly, but others appear as bored, seemingly not even pretending to act as they value the guests. Maybe they are bored after a long season. I believe that my views are shared by several among our party. In 2006 I would rate Pegasos Royal as top. This time I reduce to a score of 4 out of 5. Even though, i would still consider going back.

  • Stayed: October 2013, travelled with family
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1  Thank snash1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pegasos R, Public Relations Manager at Pegasos Royal, responded to this reviewResponded 18 August 2016

Thank you for your feedback,
The comfort and value of our guests is our primary concern. We are delighted to hear that you enjoyed your stay and thank you for the high recommendations for future guests. We look forward to your next stay so we may welcome you back home once more
Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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898 - 904 of 1,609 reviews

Reviewed 23 September 2013

Nice rooms, Nice pools and a very Nice Beach. Staff was terrible, same was the Food. This was my first timer til Tyrkia and i will not travel back. The innhabbitans og Alanya is pretty much like the Egyptians,

Room Tip: Ask for rooms With sea view :)
See more room tips
  • Stayed: September 2013, travelled with family
    • Value
    • Location
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2  Thank Terje S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pegasos R, Halkla İlişkiler Müdürü at Pegasos Royal, responded to this reviewResponded 29 August 2017

Dear Guest,
First of all, we would like to thank you for sharing your precious opinions with us about our hotel.
We regret that your stay didn’t pass the way you imagined it.

Within the structure of TT Hotels, our main target is to assure the guest satisfaction completely.
That’s why employing qualified staff and creating the areas needed by all kinds of guests are too important action points for us.
We would like to notice you that we've taken into consideration all of your impressions you shared.
Many thanks again for sparing time by evaluating our hotel.
With the wishes of welcoming you again and providing you better vacation memories.

Kindest regards,

Pegasos Royal Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2013

rooms - ok, but meals - terrible, rude staff, good pools, good clean beach, dont visit this hotel because restaurant with meals is superterrible, they dont have place for guests, clean is average, terrible elevators

  • Stayed: August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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4  Thank david851
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pegasos R, Halkla İlişkiler Müdürü at Pegasos Royal, responded to this reviewResponded 29 August 2017

Dear Guest,
First of all, we would like to thank you for sharing your precious opinions with us about our hotel.
We regret that your stay didn’t pass the way you imagined it.

Within the structure of TT Hotels, our main target is to assure the guest satisfaction completely.
That’s why employing qualified staff and creating the areas needed by all kinds of guests are too important action points for us.
We would like to notice you that we've taken into consideration all of your impressions you shared.
Many thanks again for sparing time by evaluating our hotel.
With the wishes of welcoming you again and providing you better vacation memories.

Kindest regards,

Pegasos Royal Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2013

Not so bad, but this is a 3* Hotel. Very poor restaurant - no juices [only sweet lemonades], no cafe [onle instant], no tea except black, Vegetables selection great, but there were almost no meat. Services very poor. Ask for the sea view - otherwise you are 15m from 6 lane highway. Very old bathroom - be prepared - rooms are nice.

Room Tip: Ask for the sea view - otherwise you are 15m from 6 lane highway. Very old bathroom - be prepared...
See more room tips
  • Stayed: August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Dusan_Bratislava2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pegasos R, Halkla İlişkiler Müdürü at Pegasos Royal, responded to this reviewResponded 29 August 2017

Dear Guest,
First of all, we would like to thank you for sharing your precious opinions with us about our hotel.
We regret that your stay didn’t pass the way you imagined it.

Within the structure of TT Hotels, our main target is to assure the guest satisfaction completely.
That’s why employing qualified staff and creating the areas needed by all kinds of guests are too important action points for us.
We would like to notice you that we've taken into consideration all of your impressions you shared.
Many thanks again for sparing time by evaluating our hotel.
With the wishes of welcoming you again and providing you better vacation memories.

Kindest regards,

Pegasos Royal Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2013

excellent hotel food fantasic as was beach and sea ,Thomson team where excellent but sadly not there this year. They recommended sister hotel in Side. This hotel is ideal for children as plenty of waterslides and lots of entertainment. You can also visit the other hotels which are attached.Also numerous bars . Bus stop is only five minutes walk away and you can visit nearby towns and markets

  • Stayed: October 2012, travelled with friends
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    • Location
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1  Thank pauline b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pegasos R, Public Relations Manager at Pegasos Royal, responded to this reviewResponded 18 August 2016

Thank you for your feedback,
The comfort and value of our guests is our primary concern. We are delighted to hear that you enjoyed your stay and thank you for the high recommendations for future guests. We look forward to your next stay so we may welcome you back home once more
Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2013 via mobile

This holiday was amazing, we went all inclusive and had a beach view room (absolutely stunning view so definitely ask for one). The rooms were lush, extremely clean & decorated well, the air con was brilliant especially as the temperatures outside were around 40 degrees some days! The food was delicious, something for everyone, we were there for 2 weeks and it never got repetitive, I also recommend booking on the ala carte nights (we had Mexican & Italian). The great part was that they were linked to 2 other hotels and you could you all of the facilities, all of the pools & slides were fantastic. The staff were a pleasure, always had a smile and wanted to help. Only downfall was the location, not much around but when you have amazing pools & a beautiful beach right on the door step with all watersports on offer who wants to leave?

  • Stayed: August 2012
    • Value
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5  Thank zoemariex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pegasos R, Public Relations Manager at Pegasos Royal, responded to this reviewResponded 18 August 2016

Thank you very much for posting your review on Trip Advisor saying what a great holiday you had with your family and thanks for the recommendation.
Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2013

The hotel itself was okay, but the staff was terrible.

When we arrived our room was not cleaned. The air conditioning and the phone didn't work. The WiFi in the lobby was unstable and didn't work most of the times.

When we checked out, we had to pay a scratch in the mirror, which was already there. We were not the only customers who had to pay for that: there were 3 other rooms with the exact same problem. As we found out later, they charge the mirror everyone when checking out without fixing it afterwards to charge it again next time!

The staff was unfriendly, impolite and couldn't speak English nor German.

  • Stayed: June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
9  Thank felixkk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pegasos R, Halkla İlişkiler Müdürü at Pegasos Royal, responded to this reviewResponded 29 August 2017

Dear Guest,
First of all, we would like to thank you for sharing your precious opinions with us about our hotel.
We regret that your stay didn’t pass the way you imagined it.

Within the structure of TT Hotels, our main target is to assure the guest satisfaction completely.
That’s why employing qualified staff and creating the areas needed by all kinds of guests are too important action points for us.
We would like to notice you that we've taken into consideration all of your impressions you shared.
Many thanks again for sparing time by evaluating our hotel.
With the wishes of welcoming you again and providing you better vacation memories.

Kindest regards,

Pegasos Royal Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pegasos Royal

Address: Incekum Mevkii, Incekum 07470, Turkey
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Incekum
Amenities:
Fitness Centre with Gym / Workout Room
Hotel Style:
#1 Luxury Hotel in Incekum
#1 Family Hotel in Incekum
Price Range: £97 - £889 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pegasos Royal 5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Pegasos Royal Hotel Incekum
Pegasos Royal Turkey/Incekum, Antalya Province

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