To try to keep this as objective as possible I'm going to state just the facts so every one can decide for his/herself if it's a good hotel or not.
I booked the hotel 6 months before spending there a 10-day vacation. Yet, when we arrived our room was not available. We were offered an apartment for one day (half a day basically so no reason to unpack), then we had to move to our standard room.
Sea-side view is rather side view.
Garden - very small (if you don't count every palm tree appearing here and there you have like 10-15 square meters of actual garden).
Kids playground - very small (4 or 5 swings and other things altogether)
Gym - very poor - 2 treadmills, 1 bench for dumbbells lifting (for pecs), 1 bench for abs, some weights and 3 or 4 other equipments (just 1 for legs and 1 for back muscles) so basically you can't do a full training.
Main pool - able to serve maybe one third of hotel's capacity, not enough chairs, most of them (90%) were occupied since 8 in the morning.
Water slides - 3, easy and short.
Location: is actually in Alara which looks like a ghetto. you have nothing to do outside the hotel unless you rent a car or take a bus. The Alara Bazaar is 1.2 km away. the way it looked discouraged me from stepping foot inside.
Car rental: NO, NO, NO. Although you would expect better from a 5 star hotel, they have Suzuki Samurai 16 years old with parts missing from the board, or Renault, Fiat Albea, etc 7-8 years old. They come with an empty tank. If you realize you've rented a piece of junk and want to change, the person that brings it will take you to Konakli (15km away and 15 euros worth for changing) where you will receive the new car. Pay attention: drivers in roundabouts lose their priority, drivers entering the road on first lane do not signal. Have a GPS with you. Windshields, lights and tires are not covered by insurance unless you pay extra 8 euros.
NIGHT Entertainment: TERRIBLE. Unless you like fart jokes. Same program every week. Kids enjoyed Minidisco - same program every night.
Day entertainment: ok, I guess...
Food: good, but it doesn't vary too much. Too many dishes repeat too often.
Reception: Most of them can't speak English. Miming works best. They speak better German and Russian (as most of their customers are Russian).
Giftshop: hotel prices.
Photographer: excellent professional photos, worth the money (if you negotiate a bit of course). you can obtain the photos on memory stick also.
Rooms - ok, cleaning ok, TV- not much to chose from those 20 channels if you don't speak German and Russian. The only channels in English: BBC, RT and MTV. French: arte. But you can always watch the language of sports on Eurosport.
Internet: only in lobby, wireless pretty bad. You can pay to use a desktop if you don;t have a laptop.
Games area in the lobby: pool (billiards), Playstation, and few others.
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- Also Known As:
- Galeri Hotel Incekum
- Galeri Resort Hotel Turkey/Antalya Province