I visited the wild coast sun with my family. We spent the day there and had a wonderful time. We had dinner at squires restaurant. My father found a hair in his meal.
He mentioned this to the waiter who denied it was a hair and my father removed the portion of food and continued eating before finding another hair. We spoke to the manager who was defensive, rude and argumentative. He continued arguing even after we paid and left. He made us feel belittled and embarrassed. He refused to acknowledge our concerns. My father was very upset and so were we for his sake. He has a heart condition and the incident was very stressful. It was clear that the manager and staff do not care about the customers! Please avoid this restaurant. We alerted the managers of wild coast sun who agreed to have a meeting with the manager and nothing else. No letter of apology, nothing!
- Official Description (provided by the hotel):
- The Wild Coast Sun and Country Club in South Africa is set on an unspoiled beach in the Cape and attracts visitors with its beguiling beauty and activities on offer. The resort is set on 750 hectares of natural bush between two rivers overlooking the Indian Ocean. The area offers tourists and conference delegates a variety of attractions and activities – from walks along our unspoilt beaches to deep sea fishing and scuba diving. ... more less
- Reservation Options:
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- Also Known As:
- Wild Coast Sun