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smartline Numa Konaktepe Hotel
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Reviews (242)
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Reviewed 31 July 2013

Our family has just returned from our two weeks holiday to the konaktepe hotel. Our children aged 7,13 and 15. The hotel in general is excellent, check in in the early hours was done with minimal fuss with no language barriers, the restaurant is spotlessly clean and waiting staff a credit. The food although a little repetitive at times is non the less excellently presented with something for every taste. The staff at the hotels pool bar work tirelessly from early till late and a big mention must go to mustapha . The pool area is well set out with plenty of sun loungers to go round with plenty going on to liven up the day, all down to the excellent animation team of Ali , ,niño and Anna the two lads work excellently together and are a breath of fresh air. Rooms spotlessly clean and comfortable. But every hotel or holiday has its draw backs , it's draw back on this occasion is the 95% of the hotels other guests , Eastern Europeans ! The majority being Russian and poles. Rude arrogant with no manners whatsoever. Thankfully there was one other English family at the hotel at the same time as us , along with a lovely Dutch family who also found it hard to come to terms with others arrogance . But the hotel is excellent if it could only have a few more Brits !

  • Stayed: July 2013, travelled with family
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8  Thank salldarr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Serdar Y, Genel Müdür at smartline Numa Konaktepe Hotel, responded to this reviewResponded 27 September 2016

Dear Guest
thank you very much for your nice review of our hotel at tripadvisor.
It is always a pleasure for us to hear, that our guests had a nice stay and therefore a wonderful holiday.
We also will bring your critics to our agenda and will do our best to do better.

Best wishes,

Serdar Yilmaz

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2013

I had a great time in the hotel for 11 days this July (2013). Very recommended for families with children. The food was satisfying and in general the value for price was unexpected. The hotel staff is very friendly and helpful and trying to accommodate Your needs. Everyone spoke English on sufficient level.

Room Tip: I liked the pool view.
  • Stayed: July 2013, travelled with family
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3  Thank leovojcik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Serdar Y, Genel Müdür at smartline Numa Konaktepe Hotel, responded to this reviewResponded 27 September 2016

Dear Guest
thank you very much for your nice review of our hotel at tripadvisor.
It is always a pleasure for us to hear, that our guests had a nice stay and therefore a wonderful holiday.
We also will bring your critics to our agenda and will do our best to do better.

Best wishes,

Serdar Yilmaz

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2013

We have recently returned form spending a week in the Konaktepe Hotel in Konakali.
The rooms are big, clean and equip with everything you need for an enjoyable stay.
The particular room we had didnt have a sea view as the Hotel advert states But it did have a balcony and chairs to sit out.
The area is a little bit remote but you can get the local bus into Alanya which is about 30 minutes drive or Konakali which is about 10 minutes on the bus or easy walking distance.
The pools are clean and the area is cleaned daily and sun beds which there are loads of are wiped down on a daily basis.
The food is okay but not much variety so gets a bit boring but beautiful salad bar with every food imaginable if you like that sort of food. Waiters I have to say border on being rude with the exception of a couple who now and again managed to crack a smile. Reception staff also bordering on rude, maybe put down to the language barrier not sure. But a smile is the same in any language.
The DJ however seems to cater for Russian,Polish and German people by subjecting everyone to the same type of music. He plays the same tunes over and over "give me hope Johanna" seems to be played on a loop. He didnt seem to have the ability of playing a track and searching at the same time lol. However he works really hard to entertain.
We stayed AI and for once this hotel doe not cut corners they give the best lager Tuborg in proper half pint glasses. Free ice cream daily with option of cakes and pastries at 4 pm.
The only down side is the fact its two hours away from the airport and the fact that our transfer driver drove like a complete lunatic on the way back to the airport. That however was not down to the hotel.
All in all I would recommend this to anyone as it was excellent value and a thoroughly enjoyable. holiday

  • Stayed: June 2013, travelled with family
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3  Thank coco b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Serdar Y, Genel Müdür at smartline Numa Konaktepe Hotel, responded to this reviewResponded 27 September 2016

Dear Guest
thank you very much for your nice review of our hotel at tripadvisor.
It is always a pleasure for us to hear, that our guests had a nice stay and therefore a wonderful holiday.
We also will bring your critics to our agenda and will do our best to do better.

Best wishes,

Serdar Yilmaz

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2013

We stayed for a week on AI basis from 4/6/13 till 11/6/13. Most of the staff were very help full in particular ALI at RECEPTION and Yayar waiter Hotel was ok room was cleaned every day,easy bus ride to main towns and walking distance to most shops.Only problem was nearly 2 hours from Airport.

Room Tip: Ask for sea view or top floor
  • Stayed: June 2013, travelled as a couple
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1  Thank Qudrat S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KONAKTEPE OTEL K, Ön Büro Müdürü at smartline Numa Konaktepe Hotel, responded to this reviewResponded 8 March 2014

Thank you for your comments.

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Reviewed 19 June 2013

if your from uk dont go near this hotel, the food was vile, bar staff just as bad.
the hotel is set on the middle of a motorway no where to go even for a walk,
they just dont cater for british people, bar staff realy bad attitude, the hotel seems to cater more for germans, pols and russians.

  • Stayed: June 2013, travelled as a couple
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3  Thank tommy m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KONAKTEPE OTEL K, Ön Büro Müdürü at smartline Numa Konaktepe Hotel, responded to this reviewResponded 7 March 2014

I've lived primarily're very sorry for all the negativity. Our concept has been renovated in 2014 and all but top quality new yapılnamyl would be honored to serve you.

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