We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Perfect for what we required”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Best Western Jet Hotel
Ranked #2 of 3 Hotels in Gallarate
West Malling, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Perfect for what we required”
Reviewed 1 September 2013

We had a one night stop over here on our way to Tuscany. It was perfect for what we required, a reasonably priced room near to good restaurants and breakfast. Staff were friendly and helpful and the room was clean and practical for our family of four.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rutsy37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

203 reviews from our community

Traveller rating
    35
    63
    58
    28
    19
See reviews for
42
51
9
65
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Lyon france
Level 4 Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 30 July 2013

We were supposed to take the plane in Milano Malpensa and we chose to stay in this hotel. We were told that there was a free shuttle to reach the airport.... When we arrived the receptionist told us that the shuutle was only from 7.00 am until 8.15 am. .... Our plane was due to take off at 2pm so we had to stay in the airport for 6 hours!!!!! To come back it was even worse since the shuttle was not free in the evening!!!! You have to pay 25 euros for a 10 minutes drive!! Better leave your car at the airport where there is a low cost car park which costs 29 euros per week!!!!!
As for the service itself it was very disappointing: we had to beg for tea and coffee facilities which were not in the room when we arrived!
The only positive point is an excellent trattoria located 2 blocks away.... !!
To put it in a nutshell, it is not the best hotel if you want to fly from Milano Malpensa

Room Tip: Park your car at the airport!
See more room tips
  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pashcal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Gallarate hotels

Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 July 2013

It is hard to think where they have gotten any of their stars, let alone a rating of 4.

First impressions are lasting, and it is safe to say that the staff do not make a good impression. The receptionist (who also attended the "bar") was more interested in watching TV and being on the internet than he was interested in welcoming any guests to the hotel. This member of staff was scruffily dressed, unfriendly and unhelpful and as the first point of contact representing this hotel screamed unprofessionalism.

The rooms and decor were dated and in parts dingy. Many fixtures and fittings required replacing.

One thing that would be noticed right away is the room keys and their oversized key ring which requires a bag to carry the thing around as it will only fit in your pocket should you choose to carry nothing else.

The “bar” area was poorly stocked and lacked any draught beers. It also required interrupting the receptionists television viewing in order to be served.

The outdoor area was inundated with cats, one of which appeared to belong to one of the staff members and was shedding hair all over the seating, which appeared not to have been cleaned. Which does not help a person with a cat allergy and not something that a guest should have to deal with.

The breakfast buffet had a basic selection and was probably the only thing that this hotel had going for it. This is not to say that the breakfast was good, it is more that everything else was so horrifically bad.

Room Tip: best way to choose a good room is by booking into any other hotel
See more room tips
  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Eoin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kennesaw
Level 5 Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 16 June 2013

We were in Gallarate for a family wedding, and spent two nights at the Best Western Jet Hotel. What a disappointment! The rooms are small, and aging, and the service was definitely sub-par for a "four star" hotel, as it bills itself to be. Our greeting consisted of a curt, "Passports please", and upon entering the room that evening, we discovered that the air conditioning was not working properly! When we asked for someone to repair the air conditioning, the person who came offered no helpful suggestions and sent no one to complete repairs(it never was fixed, but fortunately the nights were cool enough so that sleeping with the windows open--which meant mosquitoes!!-meant that it was bearable) Breakfast was good, and varied, but again, no service. In fact, the day that we were checking out, we were approached at breakfast by the check-in person who told us that he wanted to know if we had a car in the car park (an additional fee per day) so that he could add it to our bill!! Given that we had never even asked about parking (having been shuttled about by family members from Gallarate), and the small size of the hotel, we were completely baffled by his request. I would not recommend this hotel except as a last resort. As far as being close to Milan, it is a 45 minute train ride away, and the hotel is nowhere near the train station in Gallarate. As far as being close to Malpensa, it is more than a thirty minute drive away, and I would certainly not rely on the hotel for transport, as it must be arranged in advance in order not to receive any charges. Otherwise, it can cost you between 25 and 50 euros!!

Room Tip: The rooms are fairly quiet, but small. The beds are definitely not four star material. I have staye...
See more room tips
  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank melissa992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gold Coast
2 reviews
Reviewed 26 January 2013

I guess it's not an expensive hotel, but we really thought it'd be a bit closer to the milan (malpensa) airport. It turned out to be a 15 minute, 30 euro taxi ride. the free shuttle back to the airport finishes at 8.15, so if you have an afternoon flight, you can spend quite a bit on taxis. Maybe no hotels are close to Malpensa, but the Best Western Jet Hotel certainly isn't close. Apart from that, quite a nice place.

  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Liza B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Petersburg, Florida, United States
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 November 2012

The hotel was neat, clean and well kept. the grounds very nice. Staff friendly and multilingual. There was a nice house cat in the lobby. The desk clerk sent us to a local restaurant in walking distance. It was on of the best meals in Italy and the owner and staff went above and beyond. Hotel staff made sure we were up in time to catch the provided van to the airport for a timely flight.

Room Tip: Higher floor is less noisy.
See more room tips
  • Stayed November 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robby T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Gallarate
2.2 mi away
Best Western Hotel Cavalieri Della Corona
Best Western Hotel Cavalieri Del...
#3 of 6 in Cardano al Campo
607 reviews
1.8 mi away
Cardano Hotel Malpensa
Cardano Hotel Malpensa
#1 of 6 in Cardano al Campo
631 reviews
2.1 mi away
Ibis Milano Malpensa Aeroporto
Ibis Milano Malpensa Aeroporto
#2 of 6 in Cardano al Campo
1,442 reviews
Show Prices
Show Prices
Show Prices
2.2 mi away
Novotel Milano Malpensa Airport
Novotel Milano Malpensa Airport
#4 of 6 in Cardano al Campo
1,143 reviews
3.9 mi away
MOXY Milan Malpensa Airport
MOXY Milan Malpensa Airport
#2 of 9 in Somma Lombardo
1,348 reviews
4.4 mi away
Holiday Inn Express Milan-Malpensa Airport
Show Prices
Show Prices
Show Prices

Been to Best Western Jet Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Jet Hotel

Property: Best Western Jet Hotel
Address: Via Tiro a Segno 22 | Malpensa, 21013 Gallarate, Italy
Region: Italy > Lombardy > Province of Varese > Gallarate
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 3 Hotels in Gallarate
Price Range (Based on Average Rates): £
Hotel Class:4 star — Best Western Jet Hotel 4*
Number of rooms: 40
Official Description (provided by the hotel):
Proximity to Malpensa intercontinental airport (5 minutes away) has not only inspired the name of the Jet Hotel but has also made it a strategic place to stay for businessmen. Located in Gallarate, in the important industrial area of the province of Varese, between Lake Maggiore and Lake Como, 20 km from the Fiera di Milano exhibition complex, Rho/Pero Nuovo Quartiere, and just 30 km from Milan's city centre, the Jet Hotel is a small and peaceful oasis for people seeking rest and tranquillity after a flight or a busy day at work.Jet Hotel: everything is organised to ensure that when guests depart they always look forward to coming back. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Southall Travel, LoveHolidays and HotelQuickly so you can book your Best Western Jet Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Gallarate
Gallarate Best Western
Best Western Lombardy
Lombardy Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing