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“Excellent service and room in Monteverde”

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Ficus Sunset Suites Hotel
Ranked #11 of 41 Monteverde B&B and Inns
Certificate of Excellence
Royal Oak, Michigan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent service and room in Monteverde”
Reviewed 20 April 2014

Ficus Sunset Suites was great! From a plate of fruit upon arrival, to amazing service, to a clean and comfortable room, I definitely recommend it. Our hotel host made our stay stress-free taking care of booking our tours and transportation. He always greeted us with a smile and made sure that our stay was wonderful. The same went with our restaurant waiter - he was also very kind and helpful. Thank you, Ficus, for a memorable and lovely stay!

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Rebecca B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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213 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
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English first
Herzliya, Israel
Level 4 Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 18 April 2014

I stayed for 2 nights.
The room was big and nice, every room has a terrace from which you can watch the sunset.
Internet service is very good, staff is not big but very helpful.
Breakfast doesn't have a big variety but was good. dinner was good. They also have a free drink at 5:30 every day.
I saw some birds at the location and the sunset is something to remember (you can also watch it from the restaurant terrace).

Note that monte verde is on the mountain (obviously) and thus the hotel as well, you'll have to push your luggage up the hill to the room and walk up and down every time. The staff helped me with the luggage, but this is quite a challenge and there are steps up and down to get to the room. Not the best plan for an hotel on the mountain
Also monte verde can be quite cold, in the morning the room was also chilli.
There also bugs in the rooms.

Room Tip: Get a room as low as possible on the hill
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  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sshahar1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peru, Maine, United States
Level 3 Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 13 April 2014

Clean, spacious room with amazing views. 2 walls were entirely made of glass with outdoor balconies overlooking Gulf of Nicoya. No need for a/c and did not miss having a pool. Staff was very friendly and accomodating, providing tour information and even preparing a bagged breakfast when we had an early morning birding tour. Breakfast was made to order omlets with an excellent buffet. The location was perfect - just a short (but steep) 10 minute walk to Santa Elena which had many dining options. We especially recommend trying the Tree House restaurant. Excellent stay and highly recommended.

Room Tip: Ask for a room on the higher level to get the senset views of Gulf of Nicoya
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kathy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 April 2014

This is a clean rustic hotel that was perfect for what I wanted on this trip. Not a first class "resort" type hotel, but comfortable, clean with amazing views. It's small, so you feel like you know people quickly. This is a hotel that is continuing to upgrade and will be adding more to improve the property. No pool. Front desk manager, Evan, always went the extra distance to help us plan our activities. I highly recommend!

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BJM47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 3 April 2014

Room excellent with plenty of space and nice atmosphere. Happy with restaurant food although service not brilliant. A few minutes walk into Santa Elena with loads of shops and eating places. Steep climb back to hotel and the room!
Nice touch with welcome drinks viewing the sunset. Front desk staff did an excellent job arranging tours and providing information.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jo R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
2 reviews
Reviewed 30 March 2014

Pleasant stay at this hotel on the hill that has a great sunset view. Staff were very friendly and engaging and made sure we got the most of our stay in Monteverde. The shower in the room had no running hot water when we first got there but the staff very quickly took care of that for us. No ACs in the rooms but from the sounds of it, that's typical of the accommodations in Monteverde.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AGoncu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
La Fortuna
1 review
Reviewed 19 March 2014 via mobile

One is often nervous, booking a hotel online the day before arriving in a busy tourist area like in Santa Elena or Monteverde. We certainly didn't need to be. After braving the (very) rocky road on the way up the mountain, it was a pleasure to enter the Ficus Sunset Suites Hotel, and be treated by two smiling faces. The lady that checked us in and out (sorry I forgot her name) was sweet and efficient. The host, Evan, was welcoming and friendly, quick to put us at ease and offer us a welcome cocktail. Evan was very helpful in booking our outings, and offering us a taste of the real Costa Rica. Breakfast was included in our package, and here we met our fantastic server Diego, who would humour our attempt at Spanish, and help us with pronunciations.
Our deluxe queen room was spacious and breezy, no A/C needed due to the light breeze that seemed pretty constant. Most rooms are up the hill from the parking lot, so be ready for a little more of a hike after you return from your daily outings.
I'm not sure if our neighbours were really quiet, but we didn't hear anyone else, except for the squeak of chairs moving across the floor on occasion.
The pleasantly yellow Ficus Hotel sits on the hill overlooking Santa Elena, and offers amazing sunset views (hence the name, I guess?) from the rooms and the hotel restaurant and bar.
Coffee in the rooms was lovely. (possibly export quality?)
The shower was spacious with very nice water pressure, and (a silly preference) the waste bin had a lid, which I like when we are asked not to dispose of the toilet paper in the toilet.
A small fridge in the room would have been nice, but certainly not necessary.
The Don Juan coffee house is a short walk away, with delicious coffee beverages and souvenirs if you forgot someone on your list while buying things at the end of your coffee plantation tour.
There is also a bigbox supermarket chain store close by if you need it.

Stayed March 2014, travelled as a couple
Helpful?
Thank Sophie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ficus Sunset Suites Hotel

Property: Ficus Sunset Suites Hotel
Address: Santa Elena, Costa Rica
Region: Costa Rica > Province of Puntarenas > Monteverde
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #11 of 41 B&Bs / Inns in Monteverde
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Ficus Sunset Suites Hotel 3.5*
Number of rooms: 20
Official Description (provided by the hotel):
Ficus Lodge is a hotel located in the heart of Monteverde, near the center of Santa Elena.Beautiful gardens, large trees, trails throughout the property, a garden that provides us with most vegetables we use in our kitchen, a natural environment, are the perfect complement for the enjoyment of the whole family. ... more   less 
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