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“rustic and uncomfortable”
Review of Heliconia Hotel

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Heliconia Hotel
Ranked #20 of 20 Hotels in Monteverde
Reviewed 7 March 2014

Simple, rustic, bordering on Spartan. Uncomfortable bed. Hot tubs not working. Limited buffet for breakfast, but some vegetarian fare. Wi-Fi in lobby only which was not convenient given the hike between the rooms and the lobby.

Room Tip: If you want the unforgettable sunset view, book a room on the north side of a building on the second...
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  • Stayed: March 2014, travelled with friends
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1  Thank Glen E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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107 - 113 of 392 reviews

Reviewed 5 March 2014

We were changed to this hotel - upgraded even and this was literal, though we didn't know it till we got there. We drove from Fortuna in our 4x4 taking the shorter route over the mountain tops using rough dirt roads. the views were spectacular. Checking in we were told to wait for the hotel driver to guide us to our room which was in a chalet complex right at the top of a curly road climb or up many steep steps. Once there the room was spacious, bathroom large, but no plug in the wash basin. there were 2 huge beds, a fridge & coffee machine & a small clothes cupboard with safe. We spent 3 nights there tucked up in the clouds. It does get windy up there, and we were disturbed the first night by a chattering door. My husband, ever the engineer, worked out how to stop it the second night. Leave the bathroom door open. Heed the advice if you're in room 512. The restaurant was far below so we made sure we had everything we needed before venturing down there. Hotel staff were efficient, waiters very good, menu for lunch & dinner were nice and we had the best pizza we've ever eaten there. Pity about the breakfasts which were standard tour fodder, beans and rice, dry scrambled egg, pineapple, papaya & melon & a dodgy toaster for the bread. But the overall experience was not bad. We were there to experience the rain forest & cloud forest, & to find the quetzal all of which we acheived. The hotel was fine for our needs.

Room Tip: Rooms in the top complex get the full onslaught of the wind and cloud. Take hairspray,
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  • Stayed: February 2014, travelled as a couple
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Thank Jenny S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 March 2014

I would happily stay at this hotel again, though it is not perfect. One must remember that this hotel is located in a very isolated location in a small, poor country. The activities at Monteverde are well worth the struggle to get there. I presume that most consumer supplies must travel the same rough and twisty roads that we did to get to Monteverde. The hotel is scattered up a mountainside and requires a steep climb. The rooms are very large and attractive and the beds are good. My room had a huge shower with great pressure and hot water and I had coffee maker and refrigerator. There was no Wifi in my room and the internet at the reception was so so. Strong night winds blew down the mountain causing all sorts of noises and creaks. The first morning while dressing I found a scorpion in my sock. This is apparently not much of an issue in this part of the world. I killed him without issue and I assure you that I made certain that I did not have to go to the bathroom in the following nights. I ate a meal at the hotel and found it satisfactory. The breakfast was smaller than most hotel breakfasts I have had in Costa Rica, but certainly superior to those I typically get at US motels. Since this hotel is part of a package I cannot comment on the price.

  • Stayed: February 2014, travelled as a couple
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Thank TOG11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2014

We booked the family suite for 2 nights to experience the beauty of the cloud forest and the amazing zip lines. When we received our room, the shower was covered in mold and the bathroom smelt foul even with the window open. When I turned on the water for the sink, it came out brown (didn't clear up even after running for awhile) and the sink leaked on the bathroom floor creating a very large pool of water. The bed spreads were old and worn looking and the hard wood flooring was excessively loud when walked on. To get to the suite, it is a very steep and long walk up the hill. We were thankful we had a car, it's really quite far. When we approached the front desk for another room, they were rude and had the "we don't care" attitude and didn't provide us with another room. The advertised jacuzzi's looked as though they hadn't been used for years, non of them had water in them and they were full of dirt and leaves.

Room Tip: There are better choices in Monte Verde.
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  • Stayed: January 2014, travelled with family
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1  Thank 9_Sherry_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2014

We stayed 2 nights here while visiting the cloud forest, a coffee plantation and doing a night nature hike. The room was spacious with a great bathroom. It was a big climb up the hill to our room, so it's important not to forget anything in the room! There was no fridge, so forget having your own cold beer in the room. The breakfast was good, but ordinary. The dinner in the restaurant however was excellent.and inexpensive. There are other restaurants nearby, but not as good as the hotel's. Pick-ups for excursions were prompt (organized by SunWing).

Room Tip: Rooms behind the hotel are up a long hill but much quieter.
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  • Stayed: January 2014, travelled as a couple
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Thank Ken E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 January 2014

Nice hotel for teens, rooms with 2 kings, so each teen had plenty of space. Not fancy, but comfortable and convenient for quick stay. Locally owned and family operated, they had good service. We had pickups planned for hiking Monteverde Cloudforest Reserve and Selvatura zip lines(both great). Breakfast was quite good, and started early enough that we benefited. Dinners were average, and it was good to be able to eat easily and quietly after a full day of adventure.

Stayed: December 2013, travelled with family
1  Thank deannabowden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2014

This has to be the hardest working staff I have ever seen. Even during the Christmas fun, they were always there, running around to help and in good spirits. The rooms were clean and the cabins that we were in had a good view. The kids loved the lofts and we sat on the porch and watched clouds go whizzing by. Be prepared to walk. The rooms above 400 are a small walk and stairs away from the entrance. We were pleased that they drove our bags up to the rooms.

  • Stayed: January 2014, travelled with family
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Thank Shane W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Heliconia Hotel

Address: Cerro Plano | Frente a la Escuela Rafael Arguedas, 60109, Costa Rica
Region: Costa Rica > Province of Puntarenas > Monteverde
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #20 of 20 Hotels in Monteverde
Price Range: £53 - £105 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Heliconia Hotel 3*
Number of rooms: 46
Official Description (provided by the hotel):
Hotel Heliconia is located on a stunning 6 acre property and is surrounded by lush, beautiful and tropical rain forest, where you can see and find hundreds of exotic birds and animals. The lodge offers a one of a kind panoramic view of Monteverde and the surrounding area. Hotel Heliconia has been decorated with a fine wood finish, all contributing to the home like ambiance. Here you will find a finely decorated restaurant and bar featuring an international menu, amazing walking trails and numerous jacuzzis found around the property that can fit 2 to 5 people- great for a romantic night for two, or a few drinks with friends. All rooms come with all the amenities like flat screen tv with cable, beautiful spacious bathrooms, fresh towels, coffee maker and balconies with sitting area. All contributing to make your stay at Hotel Holiconia a very comfortable and memorable one. Whether you are looking to relax or be active, Hotel Heliconia has something for everyone. ... more   less 
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Also Known As:
Heliconia Hotel Monteverde

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