When we checked in, the staff was semi helpful. At first glance, the rooms up on the hill look beautiful. But once inside, there def is a stench. It's in the Cloud Forest where it's very damp and the rooms are carpeted and smell terrible. The pillows were the worst I've ever slept on. You need to ask the housekeepers for towels and to empty the trash. This is important cuz you can't flush any TP down the toilet. Also, the trash can have no liners and are dirty. Also, I feel if you are on the bottom floor, that it is unsafe. The windows can easily be opened. Def use the safe (extra charge for key) The restaurant and lobby area are pretty dreary. We didn't eat the buffet, LOTS of flys.
BUT...the bartender was super nice. :)
- Official Description (provided by the hotel):
- Hotel Heliconia is located on a stunning 6 acre property and is surrounded by lush, beautiful and tropical rain forest, where you can see and find hundreds of exotic birds and animals. The lodge offers a one of a kind panoramic view of Monteverde and the surrounding area. Hotel Heliconia has been decorated with a fine wood finish, all contributing to the home like ambiance. Here you will find a finely decorated restaurant and bar featuring an international menu, amazing walking trails and numerous jacuzzis found around the property that can fit 2 to 5 people- great for a romantic night for two, or a few drinks with friends. All rooms come with all the amenities like flat screen tv with cable, beautiful spacious bathrooms, fresh towels, coffee maker and balconies with sitting area. All contributing to make your stay at Hotel Holiconia a very comfortable and memorable one. Whether you are looking to relax or be active, Hotel Heliconia has something for everyone. ... more less
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- Also Known As:
- Heliconia Hotel Monteverde