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Mio Bianco Resort
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Reviews (686)
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74 - 79 of 686 reviews
Reviewed 9 October 2012

After just returning from a 2 week stay at Mio Bianco, I felt that I should leave a review here. This is based on how many bad reviews I have seen that I don't feel are fair at all.

I went with my partner and after some of the reviews we read - had fairly low hopes. However, we have both had a fantastic holiday at Mio Bianco.

We got lucky with our room, having a balcony just above the bar area. We made friends with some of the staff - who despite other comments, were polite and helpful.

No complaints on the food. Sometimes was a little 'samey' but there was fresh meat on the grill every night and often pancakes for breakfast.

We also heard a lot of complaints around the pool from people that were bored etc. but when we asked if they had walked into Akylar (the nearest village) or taken the dolmas to Turgetries, or even popped next door to a local restaurant, they hadn't. There is plenty to do in the area and the dolmas stops right outside the hotel.

We would highly recommend going to the restaurant next door. The owner is especially friendly and the food wonderful..

The turkish bath facility at the hotel is also worth doing. Nearly two hours of pampering and it definitely helps with tanning!

All in all we had a great 2 weeks. We also met many others who agreed although I appreciate everyone has different standards/expectations.

  • Stayed: September 2012, travelled as a couple
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1  Thank Holly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2012

Just returned from our lovely stay at this hotel.
First I would like to say to all the complainers: You are not at home. If jou want your sausage and bacon, you should go to Spain or stay at home! You're in a Muslim country, they don't have all that. Second of all, of you want to be completely pampered, pay more money for a more luxury hotel. Third, when you book your holiday, I assume you read all he specifics, so you know what you are getting yourself into. Last, you are going to a different country with totally different standards then we are used to, you know this when you are choosing the destination.
We had a lovely time. Yes the staff didnt look very happy, but hey, it's the end of the season, they work from breakfast till late night every day, who wouldnt be a little cranky:-). Give them a sincere smile andere you get one back. The hotel was nice, beach was nice, food was good, eventhough we are both really fussy when IT comes to food.
For a nice relaxing holiday in a beautiful setting, we fully recommend this hotel.

  • Stayed: October 2012, travelled as a couple
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3  Thank Rebecca F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2012

This may be the longest review I've ever left, but trust me - read it if you want to avoid wasting your holiday money on a hotel which obviously doesn't care about their guests.

Stayed at the Mio Bianco Resort from 24th September to the 4th October. Arrived in the early hours of the morning, tired and hungry, to a bowl of lentil soup! We were, at the least, expecting sandwiches as the hotel must have known we were coming! On reaching our room we opened the fridge expecting our complimentary bottled water - nothing. Went to reception and was told a porter would fetch some to the room. However, a few minutes later we had a call to say there was no bottled water available! Not a good start.

On the first morning we asked to be moved to another room as ours looked out onto an extremely large banana tree which was right outside the 12" wide Juliette balcony, and the very nice young lady receptionist arranged for us to move to a family room which overlooked the pool and was lovely - many thanks to her, the most helpful person in this entire hotel. We thought at this point things were improving - no such luck. However, regardless of how nice the room was we were moved to, it wasn't cleaned the entire time we were there. The bed was remade and the towels were changed daily but in order to ensure the floor in the bathroom was cleaned we had to sprinkle talcum powder on it! (There was broken glass on the balcony, which was still there when we left even though we told the manager about it). We were tired and hoped for a nice relax by either the pool or beachside, so proceeded to the spa to pick up our beach towels. No towels available, apparently the linen delivery hadn't arrived (really, no spare towels for a hotel full of guests and no back-up plan, such as a phone call to the laundry???). We went back three times during the course of the day and still no towels. We eventually received them late in the afternoon, virtually a whole day of swimming lost.

No fear, we kept a stiff upper lip in the face of such adversity and went to dinner. Now, we had read on this site fantastic reviews of the hotel up until about a week and a half before we left home when they changed dramatically regarding food and service. We chose to ignore these and went with an open mind to dinner the first evening and weren't too disappointed. However, from then it was all downhill. In 10 years of all inclusive hotel stays this has got the prize for the worst, most repetitive food ever. Every evening was either meatballs, chicken (in many guises which all tasted the same) or pasta and rice - occasionally overcooked fish was presented. The salads were all fresh and lovely, however anything which should have been hot was lukewarm and unappetising. Each night there was food cooked outside, again chicken featured heavily, but also the dreaded meatballs or fish. Don't get me wrong, we aren’t the kind of people who want English cuisine, quite the contrary, part of the joy of holidaying abroad is embracing the whole experience, which includes the food. There was a Turkish night held on Sunday, unfortunately it consisted of dried up chicken (surprise) kebab with no flatbread and all the usual accompaniments. Lunch each day was okay, pretty much consisted of whatever was left over from the night before, but again the salads were lovely. The snack bar served up chips with burgers - and guess what? The burgers were larger, flatter meatballs!! Yippee!!

On to the all inclusive drinks menu - sorry, want to be positive about something but it's not going to be here. This is the first AI resort where we've had to pay extra for bottled water (there is a machine at the bar where you can help yourself to water for free though in tiny little paper cups), and if you expect fresh orange juice for breakfast be prepared to pay!! The AI alcoholic drinks are gin, vodka, beer or wine. Again, we don't expect to get smashed every night but this is the first AI where there are no cocktails offered and no other local spirits other than already mentioned. There are no hot drinks on offer other than tea (Turkish variety, very refreshing but has caffeine in it), or coffee. If, like me, you have an intolerance to caffeine then take your own tea bags as there is nothing else hot to drink.

Now, to the icing on the hotel cake! This hotel employs the worst, most miserable, unaccommodating, unfriendly, unhelpful and downright rude waiters and bar staff I've ever come across in my life. Every day we had to get our own cutlery, we had to constantly ask to have the table cleared and cleaned and never got so much as a good morning/evening/ thank you or welcome the whole time we were there, even though we made a point of thanking them for everything they did just to elicit a response of some sort. They spent more time huddled in groups, obviously complaining to each other about something, or playing on their mobile phones. The bar staff seem to think they're doing you a favour pouring you a drink - and forget continental measures.

The management, even after we'd expressed our concerns about the above mentioned issues, showed no interest in checking anything; however, they did seem to like to sit in the bar smoking and chatting to the locals, very useful.

As I've already mentioned above, the young lady on reception is the only decent thing about this hotel. She seemed genuinely concerned when we mentioned our dissatisfaction, however she obviously doesn't run the hotel (more's the pity as she would probably do a much better job than the management).

You probably realise by now that we would never, ever recommend this hotel to anyone. Rotten food, rotten service and rotten housekeeping. Do yourselves a favour and go elsewhere!

Room Tip: The family rooms overlooking the pool are very nice, bedroom, lounge and large balcony. The other rooms have no usable balcony.
  • Stayed: September 2012, travelled as a couple
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Thank Linda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 October 2012

We Just returned from the Mio Bianco and feel that what could and should have been a great hotel/ holiday was spoilt by ultimately a very poor manager, in fact I have seen coma patiants with more get up and go as the only decisions he made was wether to smoke another ciggy or chat with his mates at the bar.
The actual hotel wasn't bad with lovely rooms, pool, and was always clean, BUT, the food was shocking with the only choice being reheated pasta or meatballs(also reheated) and cheap chicken wings and thighs ( sadly not reheated enough) which led to a number of guests being hospitalized (really!!). In fact we actually lost weight which is a first on an all inclusive holiday as we stuck to bread and cheese or salad and decided it was safer to eat out of an evening in Turgutreis or Akyarlar (recommended) but at £500+ for one week some guests rightly thought it should not have been necessary.
Now the staff with one exception were as mentioned in other reviews an absolute joke, they were constantly on their mobile phones, never cleaned tables or provided cutlery, never ever smiled and hung around in groups refusing to aknowledge guests requests (the exception being the loverly receptionist who fought a losing battle with complaints daily) Why didn't the manager kick some backsides as after all it is we customers who ultimatlely keep them in employment?
With a little bit of direction this hotel could be a 4*(never 5*) but at the moment it is at best a 2-3*

  • Stayed: October 2012, travelled as a couple
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Thank rayfelton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 October 2012

The reviews for this hotel are the first I have read where everyone is of the same opinion.

We stayed at the Mio Bianco, along with my sister and her husband, for a week at the end of September 2012. The exterior of the hotel is quite impressive, as is the foyer/reception area. Our room was one on the third floor at the front of the hotel, whilst my sister had a first floor room overlooking the pool area. Both rooms were well appointed inside with a large bathroom which had an excellent power shower. The beds are a little on the hard side but acceptable. In common with other contributors, there was no top sheet on the beds but a cotton throw-over which was too short to be able to snuggle under. The airconditioning was excellent; powerful but not too noisy. There was one of the typical key-card holders, which I think was meant to control the power supply, so that you couldn't leave lights and appliances on when you took the key out, but things worked when the card was removed. Our balcony was a small French Balcony, with no room to sit but we had a good view of the bay, albeit that we also overlooked the main road outside the hotel. My sister's room had a large terrace area with table and chairs which was part of a communal terrace.
Sounds quite good so far, doesn't it?
Then came the food! Breakfast was the best meal of the day, consisting melon, cheap corn flakes, a number of other kids cereals, cold meats and cheeses, eggs (boiled, fried and scrambled) all accompanied by fresh bread. there was also a good array of jams and honey.
Breakfast was supposed to start at 07:30 but when we came down at around 08:00 they had not begun to start cooking the fried eggs (it was usually about 08:15 when they chose to start). One morning, when there was no staff around at 08:15 and the coffee machine hadn't even been switched on, my sister found the staff playing table tennis around the back of the hotel with the rest of the staff smoking and watching the games.
Lunchtime munues had the same staple dishes of meatballs and chicken served in a variety of ways but always the same two dishes. In addition, there was always a hot soup and bread. However, we were disappointed on a number of occasions to find that the brown loaves were still frozen in the middle.
Dinner comprised the same two staple dishes: meatballs and chicken, done in a slightly different way than at lunch time.Twice during the week, there was grilled fish (I think they were whole sardines which were tasty but full of small bones). Soup was again served really hot.

At both lunch and dinner there was an extensive array of sweets which were very tasty.

To make sure you had a table you had to be in the dining area almost as soon as dining commenced. Cutlery was in short supply, with many tables being set for less than half of the place settings available, Trying to get extra cutlery was a monumental task.

During our week at the hotel, a considerable number of guests developed tummy upsets (including ourselves) with at least one poor chap being hospitalised for two days.

Although the holiday was all inclusive, the variety of alcoholic drinks included in the package was poor; beer, Raki, gin and vodka. The beer was very drinkable and the spirits were ok but
we missed the brandy, whisky and rum that many all inclusive packages provide.

This hotel confirmed all my reservations about holidaying in Turkey and we definitely won't be going back there.

Room Tip: If you want a quiet room do not choose one overlooking the pool.
  • Stayed: September 2012, travelled with friends
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Thank WallyB789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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