I was at this hotel with four fellow female mates in August 2013. Well, where do I begin!? Firstly, the reception staff, bellboys and guest relations manager- dreadful is an understatement.
Upon arrival, the reception staff tried extremely hard to negotiate with and place us in one of the villas which we declined; as it was a bit of a walk from the main building. Turns out the reason for this was that they had given our pre-booked rooms to 'the owner's relatives/guests'!
They then took us to two other isolated rooms which had keys labelled 'disabled room 1' and 'disabled room 2', in which everything was suited for disabled people-from holding bars in the bathroom to special toilet seats. There were spiders in almost every corner and the towels were filthy!
After several visits to the reception and guest relations manager - where almost a quarter of the hotel guests seemed to be meeting to fire complaints also, we managed to upgrade to a larger family room which was only OK.
Our rooms were not cleaned unless requested, our beach towels were covered in coffee stains and we were not provided with loo roll. The housekeeping 'manager' was far too cheeky and not apologetic at the slightest.
Finding a table or even a seat at meal times was stress, and by the time we could find somewhere to sit our food would be freezing cold - (nothing particularly appetising throughout our 10 night stay, anyway). The most stressful and frustrating 10 days I have ever spent.
Whatever you do, however cheap your holiday may be and no matter how appealing this hotel may seem - please avoid!
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- Also Known As:
- Green Beach Hotel Gundogan
- Green Beach Gundogan
- Green Beach Resort Turkey/Gundogan