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Sural Resort
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Reviews (180)
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8 - 13 of 180 reviews
Reviewed 9 July 2013

we just went from our holiday in this hotel. Location is good for those who prefere to be in smaller town, but still really close to shopping or other possible activities.
Hotel is clean, also the rooms are cleaned daily really precisely. Beds are comfortable, clean.
The food in the restaurant is fresh, daily with new meals to choose, in the outside you can find other bars with possibility to choose other good food - barbecue, local specialities, lot of sweets and fresh fruits.
Beach is sandy, clean.
All the stuff in the resort was absolutely perfect - including bartenders, cooks, or animation team(from Czech republic, but speaking also russian, english, german).
We can only highly suggest this resort!

  • Stayed: June 2013
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Thank pa3kvanco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2012

i Wos in september with my wife ,it wos really worst hotel in my life,
First the meal is bed ,and you have olready the same things every day,
The hotel is dirty the plates ,and oll the things for eating,the beach bar is olso dirty.
The beds arent confortable for sleeping the rooms are poor
The peoples are cold with bad behivior

I promise every thing is poor in this hotel dont go there,because for that amount of money
that you pay its no use to go
Belive me

  • Stayed: September 2012, travelled as a couple
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19  Thank Kujtim i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2012

We were there with my husband and our 6-year child. It is very good hotel for families with children. There is very nice mini club with nice animation team. This year there are also Czech animators, but they speak also English. There are three tobogans for small children, three big tobogans for bigger children and adults. There is something like children playground. For the smallest children there is a small pool which is in the shadow. There are another two big pools.

Rooms were quite comfortable and clean. We found every day new bottles of watter in the fridge. Every day we got clean towels and every 3 day clean bedclothes. Also other spaces of the hotel were very clean.

Food was very good and there was quite big variety of food. Sometimes there was too much people but we did not mind. Breakfast, lunch and dinner took in a big restaurant were you can sit outside or inside. You can have a lunch also on the beach. In the afternoon there is ice-cream and cakes which is included in all-inclusive. Whole day you can get specially Turkish pancaces done by that women sitting on the floor.

There was a doctor in the hotel from morning till 7 p.m. You do not have to pay him (just for medicaments), he will make a copy of your passport and insurance. We appreciated it because our child was ill and had to go to the hospital. Ambulance was at the hotel in 5 min. and hospital was also OK. Doctors speaks English and German.

Personal in hotel was very nice and speaks English, German and Russian.

There is a very nice big garden with nice lawn and palms. In the garden there are something like sculptures of animals on which can children climb out and play. There are also 2 small football Goals on the lawn were can children play football.

To the beach you will get by small walk through the beautiful garden, it takes about 5 min. There is a fine sand on the beach, lots of shells and very few stones in the bottom of sea. You do not need water shoes. There are sunbeds with mattress and umbrellas, everything is for free. You will get also beach towels in hotel for free.

We were satisfied with everything in this hotel. I would recommend it to everyone, especially to families with children.

  • Stayed: June 2012, travelled with family
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7  Thank sylvulienka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2012

a very beautifull resort, garden , pool and sea. The weather was excellent. cleaning was good after i talk to the manager. food was ok for all our family members. activities at the hotel were excellent , animation team also.

Room Tip: rooms in block 5and 6 (near amphiteathre)are a little bit noiser in the evening
  • Stayed: June 2012, travelled with family
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4  Thank adrian_cro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2012

totally dissastorous from start to finish, if you are british and do not speak russian.german or local language then your on your own, the staff will act dumb if you have a problem, especially the receptionists, hotel rooms were cleaned daily but that didnt disguise the fact that there not 5star, as for the food it was catered for the russians and germans. and many of them were not happy with what they were offered, chicken feet, pigs trotters and something with eyeballs, yuck, and then you had to fight the birds off because they would swoop down and steal anything that was on offer, we were there for a fortnight and was supposed to be all inclusive but we spent a lot of money travelling into Side for a proper holiday and good food, the only entertainment on a night was playing cards round the pool thats if you brought any, i would strongly advise anyone to really aviod this hotel. we were really greatful to the russian and german holiday makers for trying to help translate for us, this hotel for us is not a 5star it should be refurbished and re-staffed to gain any status, the photos are miss-leading they were taken when the hotel was first built because theres no greenery or flowers near the beach

Stayed: July 2011, travelled as a couple
11  Thank jobillany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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