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“Great family resort” 4 of 5 bubbles
Review of Crowne Plaza Jordan - Dead Sea Resort & Spa

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Crowne Plaza Jordan - Dead Sea Resort & Spa
Ranked #2 of 9 Hotels in Sweimah
Dubai, United Arab Emirates
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Great family resort”
4 of 5 bubbles Reviewed 9 May 2014

A great location, on the edge of the Dead Sea, and with lots to do. Outside, there is not much at night, but the resort has enough to offer I think. About 25 ams south is Wadi Al-Mujib, which is definitely worth a visit. All the staff are friendly and helpful, but don't expect efficiency when it comes to valet parking!!

The access to the Sea, with the free mud to apply to wash away the day, is great too.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Scottdavies99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPR_Jordan_DeadSea, General Manager at Crowne Plaza Jordan - Dead Sea Resort & Spa, responded to this review, 10 May 2014
Dear Scottdavies99,

We are glad to hear that your overall experience in staying with us, especially you appreciate our location, friendly staff, the access to the beach and the mud experience. Though we are sorry to hear that your experience with the valet parking did not meet your expectation.

Please be assured that your valuable comments have been seriously shared with the management of concerned departments. Immediate initiatives will enable the team to provide services in a more consistent, appropriate and professional manner.

We all look forward to having you with us again to experience the improvement and highest service standards that you rightfully expect from Crowne Plaza Dead Sea Resort.

Best Regards,

Firas Irsheidat
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,818 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (326)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
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English first
Amman, Jordan
1 review
4 of 5 bubbles Reviewed 8 May 2014

The beginning I would like to thank the Crowne Plaza team for their considerable efforts in the rescue work and critical situations in the hotel and I personally got me unconscious and was treating the situation with great skill and special thanks to Mohammed Dariei for his contribution effective with the situation

Room Tip: Choose Sea View
See more room tips
  • Stayed May 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank mahmoud s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPR_Jordan_DeadSea, General Manager at Crowne Plaza Jordan - Dead Sea Resort & Spa, responded to this review, 10 May 2014
Dear mahmoud s,

Thank you for posting a review on TripAdvisor in connection with your recent stay at Crowne Plaza Dead Sea Resort and for sharing your positive comments regarding our recreation team.

We would like to assure you that we are striving to meet and exceed all our guests’ expectations. and will always make sure to deliver a comfortable experience on your future stays.

Looking forward to welcome you soon at our resort.

Kind regards,

Firas Irsheidat
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sint-Truiden, Belgium
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 8 May 2014

I arrived here after an exhausting day in Petra and a 3 hours drive.

I obtained a room with a pool view (big one) and was driven around with a golf cart around the resort to show me the different areas in the resort.
They have a nice big pool for the families and another smaller one with Jacuzzi near the beach which is for adults only. I really enjoyed that pool over there as there was a mexican bar/restaurant as well. The cocktails were good as well was the food.

From there it was only 2 minutes to the beach and Dead Sea where you can enjoy floating and mud bass. The lifeguards are very generous and help you with the mud bad.

The room was very clean and the bed was super!

I would definitely come back here !

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AlexBel373
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPR_Jordan_DeadSea, General Manager at Crowne Plaza Jordan - Dead Sea Resort & Spa, responded to this review, 10 May 2014
Dear AlexBel373,

rooms, pools & Mexican restaurant, beach & Lifeguards

I am so glad to read that you had a good resort experiences with us and thank you for sharing such a positive review here on TripAdvisor. It seems that you were able to appreciate all aspects of our Resort including rooms, pools, lifeguards around the beach and the food and cocktails at our Mexican restaurant Elgrito..

Should your Vacation plans bring you back to Dead Sea, please do visit us again.

Best regards,

Firas Irsheidat
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brighton, United Kingdom
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 4 May 2014

I stayed at the Crown Plaza only for one night and I really regretted I didn’t stay more nights. One of the best Crown Plaza I stayed, friendly staff. Very good recognition for platinum Members (private check in, upgrade to the suite room, etc).
Few days after checking out I realized I left my shirt in the hotel. I contacted hotel, they confirmed they got it. When I picked it up a few days later my shirt was washed and ironed. That is what five stars hotels used to be (very rare in these days).

  • Stayed March 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MartiPietruszka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPR_Jordan_DeadSea, General Manager at Crowne Plaza Jordan - Dead Sea Resort & Spa, responded to this review, 5 May 2014
Dear MartiPietruszka,

Thank you for taking the time to tell us about your experience and making recommendation of our Resort here on TripAdvisor. We truly appreciate your kind words regarding to our staff, the upgrade and the recognition upon check in, and are happy to hear that we were able to provide you with a memorable stay. Hope to see you back soon!

Best regards,

Firas Irsheidat
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tirana, Albania
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 4 May 2014

I was pampered thanks to IHG card to a suite, so excuse my review if it was too flattering.
I enjoyed my stay so much. the suite was brilliant.
friendly staff, nice room, facilities,,,
the pool is big. and the beach is relaxing.

  • Stayed April 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank noushaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPR_Jordan_DeadSea, General Manager at Crowne Plaza Jordan - Dead Sea Resort & Spa, responded to this review, 5 May 2014
Dear noushaa,

Thank you for your comments on Tripadvisor. We highly appreciate your kind words about the suite, the friendly staff, the pools and the beach. and we are glad to hear that your stay at our hotel was an enjoyable one.

We hope to see you again at Crowne Plaza Dead Sea Resort. Please do not hesitate to contact us in the future if we can be of any assistance with another stay.

Best Regards

Firas Irsheidat
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 3 May 2014

I recently stayed at the Crowne Plaza, Dead Sea, Jordan. The experience was unforgettable - for all the wrong reasons. A money pouch that I had in my room disappeared without a trace and the follow up from the hotel, and the Crowne Plaza organisation as a whole, left a lot to be desired. Needless to say - no sign of the missing money. In addition the food options at the hotel were extremely limited and the service appalling. Stay away - there are plenty of other good hotels in the area.

  • Stayed April 2014, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Geoff G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPR_Jordan_DeadSea, General Manager at Crowne Plaza Jordan - Dead Sea Resort & Spa, responded to this review, 8 May 2014
Dear Geoff,

First of all, I would like to thank you for taking the time to share your comments in regards to your recent stay at the Crowne Plaza Dead Sea Resort.


We genuinely do attempt to ensure that all of our guests do feel safe during their stay with us and believe that we provide the best security standards that we have a reputation for providing. Hopefully in the future you do allow us the opportunity to redeem ourselves and as such, please do not hesitate to contact us at the hotel should you decide to do so and I will do my best to ensure that you receive a truly memorable stay at Crowne Plaza Dead Sea.

Best Regards,

Firas Irsheidat
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manama, Bahrain
Level Contributor
62 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 2 May 2014

It was the right choice to spend a weekend with my wife at this fabulous luxurious resort. The beach, the swimming pools, the atmosphere, the royal breakfast, etc.. were all great. The outdoor Jacuzzi with the best ever sea view swimming pool are to remembered for life.

Room Tip: Sea view rooms
See more room tips
  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Samir Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPR_Jordan_DeadSea, General Manager at Crowne Plaza Jordan - Dead Sea Resort & Spa, responded to this review, 4 May 2014
Dear Samir Z,

First of all, I would like to thank you for taking the time to share your comments in regards to your recent stay at the Crowne Plaza Dead Sea Resort.

Though we are glad to hear that your overall experience in staying with us, especially you appreciate our beach facilities and the Breakfast, additional to pools and outdoor Jacuzzi.

We hope to see you again in the future at Crowne Plaza Dead Sea Resort. Please do not hesitate to contact us in the future if we can be of any assistance with another stay.

Best Regards

Firas Irsheidat
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Jordan - Dead Sea Resort & Spa

Property: Crowne Plaza Jordan - Dead Sea Resort & Spa
Address: Dead Sea Road, Sweimah 18186, Jordan
Phone Number:
Region: Jordan > Dead Sea Region > Sweimah
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Sweimah
#2 On the Beach Hotel in Sweimah
#2 Luxury Hotel in Sweimah
#2 Business Hotel in Sweimah
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Crowne Plaza Jordan - Dead Sea Resort & Spa 5*
Number of rooms: 420
Official Description (provided by the hotel):
The Crowne Plaza Jordan Dead Sea Resort & Spa offers 420 guestrooms and suites beautifully appointed and furnished to meet the highest standards, providing superior luxury and exclusive services. Awaken each day feeling revitalized with the comfortable therapeutic mattress and fluffy pillows dedicated to delight the senses of every staying guest. ... more   less 
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Also Known As:
Crowne Plaza Jordan - Dead Sea Resort & Spa

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