Overall we liked the hotel. Great location, great views, the dead sea... However I was looking forward for a great massage but when I checked the spa a bad smell welcomed us :) the receptionist tried to explain it but didn't make any sense. I ended up no not having a spa service however I had a lot of products from one of the shops. And here comes the real complain..... The shop owner calculated the merchandises which came to $69 instead he said $96. When my husband questioned him he agreed that was $69. My advice don't trust the shops people. Check again and again and make sure they don't trick you.. We experience the same treatment in other shops too. However the Kempinsky chain should be careful who they lease their space too. This can degrade the hotel image and is sad because the hotel employees are pretty nice and helpful at least to us. Another inconvenience is the wifi that us not available in the rooms. Routers can help boost the signal as it is available outside the room.
And lastly we enjoyed the Pissy at the Italian pool deck. So friendly. We will miss it... :)
- Official Description (provided by the hotel):
- The Kempinski Hotel Ishtar gives you the opportunity to enjoy its riches where Queen of Sheba and Cleopatra once strived to unravel mystery. Situated gracefully on the shores of the largest spa in the world the Dead Sea, unique for its ozone-rich air, mineral sea water and ultra-violet filtered sunshine. Surely there is no region on earth where nature and history have more wonderfully conspired, where so exciting drama has obtained a so beautiful theatre. ... more less
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- Also Known As:
- Kempinski Hotel Amman
- Kempinski Hotel Ishtar Dead Sea Jordan