I pay at this resort at rack rate without any promotion. On the first day that I check in staff were informed me that we got one Deluxe room and on the second day staff inform me to additional charge of changing the room from Superior to Deluxe without any notice before I stay and were told that if we not pay, resort have to walk us out. And everytime we go out staff will always ask us where we are going and try to change our mind to the place that they recommend. Juccuzzi was very dirty, room are not clean and electricity cut at midnight which they told us before went there that electricity avai for 24 hours. On the last day, the owner ask us a lot of bad to worse question which so spoild our mood. Beach could not walk at all coz it a rock beach. This is bad hospitality that I ever met.
- Official Description (provided by the hotel):
- Voted the most beautiful resort on Koh Mak, even by the other resort owners on the island. All beach, sea view Villas on a serene private beach. Amazing endless swimming pool with jacuzzi seat and always enough sun chairs and tables in the restaurant. The Koh Mak Retreat is truly a place where you can get away from it all. ... more less
- Reservation Options:
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- Also Known As:
- Plubpla Koh Mak Retreat Hotel Koh Mak