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“School Prom” 5 of 5 bubbles
Review of Wynyard Hall

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Wynyard Hall
Ranked #1 of 1 Hotels in Billingham
Certificate of Excellence
Stockton-on-Tees, United Kingdom
1 review
“School Prom”
5 of 5 bubbles Reviewed 3 July 2014

We had our school prom at Wynyard Hall and it was an excellent evening. The room was very well decorated and spacious. The good weather that we had meant that we could also use the nice setting outside for photographs. The staff were excellent and very friendly from the start of the night helping organise students at main reception, the waiter's and waitresses and the DJ were all willing to help in anyway that they could. The food was good helped to cater for all. The students and staff were able to relax and enjoy the whole evening.

  • Stayed July 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank marc s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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981 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (144)
Date | Rating
  • English first
  • German first
  • Swedish first
  • Any
English first
Middlesbrough
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 28 June 2014

Wynyard Hall was the choice of venue of my daughter for her wedding reception.
I thought that it was a little pricey but as the saying goes you only get what you pay for .. from the meeting at the main door to leaving at the end of the day the Wynyard staff were brilliant.. nothing was to much trouble .. catering for some of the guests with specialist requirements did not pose any problem.. every effort was made to make my daughter & Son in Laws day very special .. they even appeared to organise a bright sunny day so that we could enjoy the aftrernoon on the patio area .. well done wynyard & thanks for a brilliant day (even though your drinks are a bit pricey)

We stopped overnight in very comfortable rooms and enjoyed a full english breafast thanks again wynyard

  • Stayed June 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Howard K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 28 June 2014

My wife and I had dinner at the restaurant on Friday night. The food was exquisite, the service immaculate and the staff friendly, courteous and pleasant. Very enjoyable evening. I highly recommend it.

Richard and Madeleine

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rachid C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northerner
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 bubbles Reviewed 26 June 2014

We live 5 minutes Away from the hall and have previously visited on a warm evening for a drink and bar food on the terrace but always arrive with trepidation as to what we will get. There is no continuity of staff, level of service or quality of food. They have what could be the most perfect product but have such poor management that they could not organise getting drunk in a brewery. On this occasion I managed to get a drink after 20 minutes of waiting, we asked for food menus twice and after 45 minutes we left, never having got the menus and my wife never having got her drink. It was obvious several other tables were experiencing the same problem with another large table in particular discussing where they should go to rather than wait for their turn to be served. In the end they actually went to the bar themselves to get their drinks.

AlI can say is what a shame they cannot get themselves organised because we would love to use the facilities more but do not like being disappointed so often.

  • Stayed June 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Service
Helpful?
9 Thank Mike9H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WynyardHallManager, Manager at Wynyard Hall, responded to this review, 11 July 2014
Dear Mike, We are sorry to hear that your experience of Wynyard Hall has not met our usual high standards. Please contact reception@wynyardhall.co.uk if you wish to discuss this further.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hartlepool, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 26 June 2014

visited for lunch with a friend and we both decided to order the Mezze from the lunchtime menu. We were very disappointed when the meals arrived and found we had a range of small bowls filled with what appeared to be the contents of jars and tins decanted. Olives and stuffed peppers were swimming in oil, white beans and grilled halloumi cheese were ok, taramasalata was green rather than the usual pink colour and didn't really taste of anything. No sign of any accompanying bread or salad.... and this was at a cost of £12.50 per person!!! Gorgeous setting but quite frankly an expensive, unsatisfying lunch.

  • Stayed June 2014, travelled with friends
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
6 Thank Debby B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WynyardHallManager, Manager at Wynyard Hall, responded to this review, 11 July 2014
Dear Debby, It is very dissapointing to hear that your experience did not reflect the usual high standards that we promote at Wynyard Hall. If you would like to discuss this further please contact reception@wynyardhall.co.uk.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 22 June 2014

I took a large party for Sunday Lunch to the restaurant and although I was expecting everything to go well, I saw a private room also set out for lunch that looked fabulous. As I asked the restaurant manager how I might set about reserving such a room in future, I was told that the room was in fact reserved for us, and we were all really impressed. The whole event went really well. The food was lovely, the room, the service was impeccable. Some of us went out to the balcony/terrace for coffee afterwards as the weather even managed to do the right thing for once. The view there is just marvelous. Big shout out to Moe the manager for fulfilling all our requests. Will definitely return and do highly recommend.

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JustineRNewcastle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 14 June 2014 via mobile

stayed over on a friday night lastminute everything was perfect.quick and easy checkin,room was immaculate everything u could possibly need!dinner was lovely breakfast fabulous. friendly helpful staff can only say what a fantastic hotel recommend to all

Stayed June 2014, travelled as a couple
Helpful?
1 Thank Samantha B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Wynyard Hall

Property: Wynyard Hall
Address: Wynyard Hall Hotel | Tees Valley, Billingham TS22 5NF, England
Region: United Kingdom > England > Durham > Billingham
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Billingham
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Wynyard Hall 4*
Number of rooms: 25
Official Description (provided by the hotel):
Wynyard Hall is the premier venue in the North East for weddings, events, conferences and accommodation.Set in its own beautiful and private grounds, Wynyard Hall, has a charm and character that captivates all who visit. Unlike any other venue in the North East guests feel relaxed and privileged from the moment they sweep over the lion bridge and the magnificent 4-star Country House Hotel comes into view until the time they leave. ... more   less 
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Also Known As:
Wynyard Hall Hotel Billingham

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