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Juliet S

Amazing wedding venue

Review of Wynyard Hall
5.0 of 5 bubblesReviewed 11 Jun 2024via mobile
I'm not sure I have the words to say how wonderful our wedding at Wynyard Hall was! Besides the fact the building and grounds are absolutely stunning, and the staff being so friendly and have an incredible eye for detail, every aspect of the wedding felt to be to a very high standard and quality. A special mention needs to go to Emily (wedding coordinator) - we couldn't have had anyone better to help us plan for the day. She really is so personable, cares so much about your day, and thinks about all the little details that make the day magical. Dan (master of ceremonies) was with us throughout the day, and ensured everything ran smoothly by anticipating our every need. All the food was delicious from the canapes to the wedding breakfast, and finally to breakfast the next day. We had several guests with tricky dietary requirements who gave glowing approval. In particular we heard "that was the best gluten free bread I've ever had" and "that dairy-free ice cream was like the real deal". The accommodation was really comfortable and felt luxurious. I really could go on and on! We're so grateful to everyone at Wynyard, Emily and Dan especially, who made our wedding such a special day!
Date of stay: May 2024
Trip type: Travelled as a couple
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Wynyard Hall Manager, General Manager at Wynyard Hall, responded to this review
Responded yesterday
Dear Juliet S,

Thank you for taking the time to share your feedback about your recent Wedding at Wynyard Hall. We are delighted to hear that you had a such a special day with us.

Your feedback is greatly appreciated and will be shared with our team.

We hope to continue providing you with exceptional experiences in the future, and we look forward to welcoming you back.

Once again, thank you for your generous feedback.

Warm regards,

Wynyard Hall
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 3 June 2024

Me and my partner have just got married at wynyard hall and I don’t think we could have picked a better venue. The staff have been fantastic with us from start to finish and the venue itself is beautiful. We also got very lucky with the weather which is always a bonus. And the food we picked was delicious and fresh and I don’t think anyone of our guests had any complaints at all. They were also very accommodating for us as my partner was able to bring her horse for some photos out the front entrance. I would highly recommend getting married at wynyard hall!

Date of stay: June 2024
Trip type: Travelled with family
Thank Ben A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wynyard Hall Manager, General Manager at Wynyard Hall, responded to this reviewResponded 5 days ago

Dear benaW1912HO,

Thank you for taking the time to share your feedback about your recent Wedding at Wynyard Hall. We are delighted to hear that you had a positive experience with us.

Your feedback is greatly appreciated and will be shared with our team.

We hope to continue providing you with exceptional experiences in the future, and we look forward to welcoming you back.

Once again, thank you for your generous feedback.

Warm regards,

Wynyard Hall

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2024

My husband and I recently got married at Wynyard Hall and cannot thank the staff enough for all their help throughout the planning process and on the day itself. Throughout the planning period Suzanne was very attentive, polite, helpful, no question was too silly to ask and she truly made us feel like our wedding was totally unique and special whereas previous venues we had viewed before booking Wynyard made us feel like our wedding would have just been on a conveyer belt with all the rest! The wedding breakfast menu tasting was made to feel like such a special experience having a private room all to ourselves looking over the lake and our opinions on the food were truly valued and any feedback noted for the big day. Dan was so helpful and friendly when it came to our questions re: the wine and made a great master of ceremonies on the day. The set up and organisation on the day was great and we had s many great comments on the food! The venue itself is absolutely stunning and very well kept - my family members that are not from the area were all so impressed with not only the hall but their rooms as well.
My partner I have such amazing memories from such a fantastic wedding day at the hall and would like to return here for our one year anniversary dinner!

Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kate20986
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wynyard Hall Manager, General Manager at Wynyard Hall, responded to this reviewResponded 5 days ago

Dear Kate20986,

Thank you for taking the time to share your feedback about your recent Wedding at Wynyard Hall. We are delighted to hear that you had a positive experience with us and all your guests were as impressed as yourselves.

Your feedback is greatly appreciated and will be shared with our team.

We hope to continue providing you with exceptional experiences in the future, and we look forward to welcoming you back.

Once again, thank you for your generous feedback.

Warm regards,

Wynyard Hall

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 May 2024 via mobile

Recently attended at Wynyard Hall for an afternoon tea with my mam. We have quite frequently visited Wynyard Hall so we know what to expect from food, service and settings. Upon our attendance we received a nice welcome but did witness a male member of staff chasing after an elderly couple disputing whether they had paid for their afternoon tea. This was somewhat off putting and clearly awkward for them and us. We both commented upon it and felt that could have been handled much more professionally as it did become apparent that they had paid.

Once seated we were attended upon promptly and service of the afternoon tea was done professionally, politely and smoothly. The food was delicious. Dainty sandwiches and cakes. Scones were the exact consistency they should be. The setting was nice and relaxed. Staff were friendly. We enjoyed our afternoon tea.

When leaving with our box of treats, not being able to eat it all we were surprised to be approached in the foyer by the same male as we witnessed earlier querying whether another customer had paid. The same male asked whether we had paid more than deposit, the deposit payment was taken at the time of booking. I confirmed the remaining balance had indeed been paid. Despite this the male still questioned whether I had, to which I reconfirmed I had and showed him receipt to confirm payment. Initially he wanted me to return to the desk to double check but I said no my receipt is sufficient, it confirms that the remaining balance had been paid. No apology was received and we found the whole incident embarrassing we were made to feel that we had skipped paying! We were completely aghast as to how it was dealt with. There was no professionalism whatsoever. We have never encountered such problems as this when we have dined or stayed at Wynyard Hall. To witness the same problem earlier, clearly more training is required. An awful and embarrassing feeling being accused of not settling a bill. Please make improvements. Surely a check on the system and/or conversation with a colleague would have avoided such a sour taste to an end of a pleasant afternoon.

Date of stay: May 2024
Trip type: Travelled with family
Thank PeaPod4910
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wynyard Hall Manager, General Manager at Wynyard Hall, responded to this reviewResponded 5 days ago

Dear PeaPod4910,

Thank you for sharing your feedback regarding your recent visit to Wynyard Hall. We appreciate your comments, as they help us strive for continuous improvement.

Should you wish to discuss your experience in more detail, please don't hesitate to contact us at reception@wynyardhall.co.uk or call us at 01740 644 811.

Once again, thank you for your feedback, and we look forward to the possibility of welcoming you back in the future.

Warm regards,

Wynyard Hall

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2024

We recently got married at Wynyard Hall and cannot thanks Suzanne and Dan enough for everything they did for our special day. Suzanne’s attention to detail was absolutely second to none and she was a genuine pleasure to work with in the build up to our wedding. Thank you to all the staff for everything, we cannot recommend you enough!

Highly, highly recommend!!

Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Tom B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wynyard Hall Manager, General Manager at Wynyard Hall, responded to this reviewResponded 5 days ago

Dear tombV8220VD

Thank you for taking the time to share your feedback about your recent Wedding Wynyard Hall. We are delighted to hear that you had a wonderful wedding day.

Your feedback is greatly appreciated and will be shared with our team.

We hope to continue providing you with exceptional experiences in the future, and we look forward to welcoming you back.

Once again, thank you for your generous feedback.

Warm regards,

Wynyard Hall

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2024 via mobile

I recently booked the Spa as a surprise for my mam’s 50th and I would recommend the experience to others. On arrival we were greeted by the Spa host, Lindsey, who was extremely welcoming and made sure we had everything we needed to enjoy our day. She gave us a tour of the facilities and ensured that our multiple drinks orders were served promptly. The afternoon tea was beautiful, especially the scones. My mam had a lovely day and we will be returning!

Date of stay: April 2024
Trip type: Travelled with family
Thank 625abigailn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wynyard Hall Manager, General Manager at Wynyard Hall, responded to this reviewResponded 17 April 2024

625abigailn,

Thank you for taking the time to share your feedback about your visit to at Wynyard Hall Spa. We are delighted to hear that you had a positive experience with us.

Your feedback is greatly appreciated and will be shared with our team.

We hope to continue providing you with exceptional experiences in the future, and we look forward to welcoming you back.

Once again, thank you for your generous feedback.

Warm regards,

Wynyard Hall

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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