The hotel is good with rooms well maintained, nice pool well maintained and good food (though the taste is repititive). Quality of service needs to improve. Lack of communication between staff (they are not sure what package you are in and end up cooking up something or the other unless you are clear on the package that you had negotiated), service inconsistent (we had to request at least twice to clean the room and the laundry to be taken). Unfortunately, this is only decent hotel in the town which is closed to Hampi and Tungabhadra Dam.When there is a crowd in the restaurant, the hell breaks loose as orders keep flying from tables to chef and the guys do not know who has given the order. The other issue is the pick up. If you are travelling by Train, the hotel is hardly 200meters, so even if they say they will pick you up (of course you seldom recognise the guy with the placard) walk it down unless you have heavy baggage as it will save time to find the cabbie from the hotel. The tariff is a bit high and everything is charged (you dont have a choice as there are not good hotels around). If they could improve the flaws, it is a good place to stay with family.
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