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“Good but not best” 3 of 5 bubbles
Review of Royal Orchid Central Kireeti

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Royal Orchid Central Kireeti
Ranked #2 of 7 Hotels in Hospet
Certificate of Excellence
Bangalore, Karnataka, India
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Good but not best”
3 of 5 bubbles Reviewed 30 October 2012

The hotel is good with rooms well maintained, nice pool well maintained and good food (though the taste is repititive). Quality of service needs to improve. Lack of communication between staff (they are not sure what package you are in and end up cooking up something or the other unless you are clear on the package that you had negotiated), service inconsistent (we had to request at least twice to clean the room and the laundry to be taken). Unfortunately, this is only decent hotel in the town which is closed to Hampi and Tungabhadra Dam.When there is a crowd in the restaurant, the hell breaks loose as orders keep flying from tables to chef and the guys do not know who has given the order. The other issue is the pick up. If you are travelling by Train, the hotel is hardly 200meters, so even if they say they will pick you up (of course you seldom recognise the guy with the placard) walk it down unless you have heavy baggage as it will save time to find the cabbie from the hotel. The tariff is a bit high and everything is charged (you dont have a choice as there are not good hotels around). If they could improve the flaws, it is a good place to stay with family.

Room Tip: Ask for the rooms that are closer to the pool as you have a good view of the country side
See more room tips
  • Stayed October 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Kannanrangamani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ROC-Kireeti, General Manager at Royal Orchid Central Kireeti, responded to this review, 3 November 2012
Dear Guest,

Greetings from Royal Orchid Central Kireeti – Hospet !!!

Please accept my apologies for the lapse in services on our part. I have made a note of your comments and shared them with the concerned department for improvement. I do hope you will give us another chance to showcase the difference your feedback has made.

We look forward to seeing you again.


Warm Regards,


Dhanraj Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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774 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (247)
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English first
Bengaluru, India
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 25 October 2012

First the positives:

1) Nice rooms
2) Pool - maintainted well
3) Quiet place
4) Good Indian food
5) Good entertainment - eg. puppet show, playing flute

The negatives:

1) Inconsistent service
2) Wifi charged @ Rs.99 per hour unlike other hotels where wifi is free
3) Buffet dinner - felt some starters (like avalakki vada) were made from the leftovers from buffet breakfast

  • Stayed October 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank set_dee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ROC-Kireeti, General Manager at Royal Orchid Central Kireeti, responded to this review, 26 October 2012
Dear Guest,

Greetings from Royal Orchid Central Kireeti, Hospet!!!

We thank you for taking your valuable time to write about us.

I apologize that we were unable to deliver to you the service standards that Royal Orchid Central Kireeti, Hospet prides itself on. It is with utmost concern we have noted that you have mentioned in your review about all the inconveniences caused to you during your stay. All the necessary actions have been taken to ensure that such issues do not occur in the future.

We would be obliged if you will give us an opportunity to serve you again and witness the difference that your constructive feedback has made to us.


Warm Regards,


Dhanraj Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangalore
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 24 October 2012

We planned a trip to Hampi. As there were very few decent hotels in Hampi, decided to stay at Hospet and booked at Royal Orchid Central Kireeti. After a 7 hours drive from Bangalore, we reached the hotel. There was a traditional welcome with trumpets. While we were waiting for the check in, were given cold towel & a welcome drink. We had reached prior to the check in time but there was no issues, we were given the rooms in a short while.

We stayed in a deluxe room which was quite spacious. There was an electronic remote control for all the lights. There were amenities like hot kettle with tea/coffee. There was a mini-fridge but no content in it. The bed was comfortable. The bathroom was nice & clean. The toiletries given were quite minimal, which can be improved. The air conditioner was quite strong and was really required to escape Hampi heat.

The hotel location & surroundings are average but that is true for Hospet and don't think any other hotel will offer anything better.

There are multiple restaurants at the hotel, we had food at the Echo restaurant. The food was good, there were quite a lot of options for breakfast along with a hot counter for eggs, dosas, etc. We tried the buffet option once which was just ok. The service was reasonably fast and we did not face issues which other reviewers have mentioned.

Tried the spa and it was a good experience. After all the long drives, was looking forward to a strong massage and the masseuse was very good.

The hotel has a swimming pool along with a small kids pool. There is a gym with a fair amount of equipments.

Overall we had a great stay at Royal Orchid Central Kireeti and would recommend the same.

  • Stayed October 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank rpripr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ROC-Kireeti, General Manager at Royal Orchid Central Kireeti, responded to this review, 26 October 2012
Dear Guest,

Greetings from Royal Orchid Central Kireeti, Hospet !!!

We are glad to learn that your expectation was met during your stay at our hotel.

Your feedback is a source of encouragement for me and my team to serve better to all our guests in future.

Once again we appreciate your kind comments on Tripadvisor.

Royal Orchid Central Kireeti family waits to welcome you back soon.


Warm Regards,


Dhanraj Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 23 October 2012

The raison d'être for this hotel is the amazing ruins of Hampi. It is a place like no other and is a must-see for anyone who has a sense of history & architecture. Royal Orchid is a great option for visitors (especially families & seniors) who want a little bit of luxury along with their sightseeing. The hotel is about 30 minutes drive from the main sites in Hampi.

We travelled as a family and found the experience very agreeable except for the checkout process (error in billing). We had a room+breakfast price & though the price was for 2 Adults + 1 kid they allowed our second kid for no extra charge. The staff was courteous and efficient. They didn't overwhelm you & yet they were available when we needed them. The room was clean and well appointed (mini bar, kettle for coffee & tea, tv). In room Wi-Fi was available for a use fee. Air conditioning worked well. The bathroom was clean & had a bathtub and a good shower. Room service was efficient the couple of times we used it.

There are multiple restaurants but we stuck with the Echo coffee shop. The breakfast buffet was average. South Indian breakfast, cereal, eggs etc. i.e. the usual suspects. They had dinner buffets two of the three days & even that was average. Food probably is their weakest link. If you order from the menu stick with Indian cuisine.

The property itself is comparatively small & they have a pool & a gym. But since it was cloudy & rainy we didn't use the pool & the kids got a bit bored in the evenings. The hotel will arrange car and guide services to Hampi but we didn't use any of that.

The following is meant more as feedback for the restaurant: While checking out I noticed that I was charged for an extra bed and when I informed the receptionist that we hadn't taken the extra bed, he just picked up the phone & called someone To confirm & when the other person confirmed the receptionist said "why don't you go check" (in Hindi). I reminded him I was that I was right there and he in effect didn't believe what I had said. He just mumbled something. At no point did he apologize for the incorrect charge & when he re-made the bill the taxes on the extra bed were still there! It left a real bitter taste at the end of an otherwise excellent stay... we definitely would consider staying there when we re-visit Hampi.

Stayed October 2012, travelled with family
Helpful?
1 Thank ashenai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ROC-Kireeti, General Manager at Royal Orchid Central Kireeti, responded to this review, 26 October 2012
Dear Guest,

Greetings from Royal Orchid Central Kireeti, Hospet!!!

Thank you for choosing to stay at Royal Orchid Central Kireeti.

The concerns highlighted by you regarding extra bed charges have been noted and corrective measures will be taken to ensure that in future our guest should not face this type of inconvenience.

Once again, thank you for the review. We would love to welcome you again during your next visit to Hampi.


Warm Regards,


Dhanraj Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Gatos, California
Level Contributor
47 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 6 October 2012

This is a nice Royal Orchid Hotel... excellent restaurant, nice rooms, nice pool, and well trained and helpful staff. It is very close to the trainstation (could walk).

The main reason to stay in Hospet is Hampi, and this hotel is still 12 km from Hampi, requiring a riksha or taxi ride. There are many hotels of various quality in Hampi itself, which is probably what I would opt for the next time.

The hotel can organize car, guide etc.

  • Stayed October 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Okaapi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ROC-Kireeti, General Manager at Royal Orchid Central Kireeti, responded to this review, 9 October 2012
Dear Guest,

Greetings from Royal Orchid Central Kireeti – Hospet!!!

It is a pleasure to note that that you enjoyed the service and facilities of our hotel. Your positive comments are always encouraging to our team who are passionate about your happiness.

Once again, thank you for your reviews and we look forward to welcoming you again at our hotel.


Warm Regards


Dhanraj Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
bangalore
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 4 October 2012

Its a grt place to stay if you are visiting hampi. It is around 12kms from Hampi. The rooms are excellent and the food is good. I would suggest one should order local indian dishes rather than continental cuisine. The breakfast buffet is gud spread to choose from and even the dinner buttet had gud choices. the swimming pool was clean and beautiful. Staff was courteous.

Room Tip: We had a room at the back of the hotel with a balcony which overlooked the fields.
See more room tips
  • Stayed August 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank r v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ROC-Kireeti, General Manager at Royal Orchid Central Kireeti, responded to this review, 9 October 2012
Dear Guest,

Greetings from Royal Orchid Central Kireeti – Hospet!!!

Thank you for sharing your experience about our hotel and we are glad to know that you liked our food and services.

Royal Orchid Central Kireeti team looking forward to the opportunity of welcoming you back at our hotel.


Warm Regards


Dhanraj Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
USA
Level Contributor
50 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 bubbles Reviewed 4 October 2012

We were pleasantly surprised by how nice the hotel was. The lobby was modern. There were multiple restaurants (though only the coffee shop and bar were functioning). The rooms were nice. We were upgraded to an executive suite which was spacious and clean. There was a living area and a bedroom. The bed was super comfortable. The lights were monitored by a touch screen panel. The bathroom was large and there was also a second powder room near the entrance. It was definitely luxurious!

The two negatives of the room were (1) the balcony/porch could have been cleaner (2) The bathroom was done up in black stone and it was pretty dark in there so it was hard to see oneself in the mirror.

There was a Harley Davidson meet going on at the same time so the hotel was rather busy. Service at the coffee shop and bar was slow. We thought it was because they were full but from other reviews it sounds like service is not that great whether they are full or not.

The one place to avoid is the spa. We were excited at the prospect of getting relaxing massages at at the end of a long day but the experience was awful. To start off with they didn't have robes (although we saw other guests wearing robes later). They gave us dirty oily towels to wrap around ourselves and walk from the changing room to the massage room. We asked for clean towels and I insisted on changing in the massage room itself. The massage was actually really nice but 3 times there was a knock on the door - once to ask me whether I wanted one combined bill for my husband and me or two separate bills (that couldn't have been asked after?) and twice to ask the masseuse something I couldn't hear. When the massage was done I was asked to go back to the changing/shower area in the towel - again no robe. There were other guests walking about and it was uncomfortable. The shower was gross. Overall a very negative experience in the spa.

If you stay away for the spa and keep your expectations low regarding service, this hotel can be a great experience.

  • Stayed October 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank guyute999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ROC-Kireeti, General Manager at Royal Orchid Central Kireeti, responded to this review, 26 October 2012
Dear Guest,

Greetings from Royal Orchid Central Kireeti, Hospet !!!

It was an immense pleasure to have you stay at Royal Orchid Central Kireeti, Hospet.

We truly regret for the inconvenience caused to you at the Spa. At Royal Orchid, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We have noted your feedback regarding the Coffee Shop services and assure you that the appropriate measures to be taken on the concerns highlighted by you to prevent the future occurrence.

Warm Regards,


Dhanraj Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Royal Orchid Central Kireeti

Property: Royal Orchid Central Kireeti
Address: Station Road, Hospet 583239, India
Region: India > Karnataka > Bellary District > Hospet
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Hospet
Price Range (Based on Average Rates): £
Hotel Class:4 star — Royal Orchid Central Kireeti 4*
Number of rooms: 134
Reservation Options:
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