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“a better choice is to stay in Hampi itself”

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Royal Orchid Central Kireeti
Ranked #2 of 7 Hotels in Hospet
Certificate of Excellence
London, United Kingdom
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“a better choice is to stay in Hampi itself”
Reviewed 13 November 2012

For any of the more senior travellers or those who prefer to stay in "nicer" hotels this is a word of caution. On this, our first visit to the spectacular ruins of Hampi we decided we wanted to stay at the most comfortable hotel we could find that was fairly nearby and so after a lot of research we decided on the Royal Orchid Central Kireeti. Hospet itself has very little in its favour so at first glance this hotel seems like an oasis, however on closer inspection the hotel is superficially glamorous but fundamentally not well kept . The bathroom was dilapidated, the white sheets sported stains and hairs and the general atmosphere was down-at-heel..
In its favour the staff were fabulous - friendly, helpful, charming & efficient. They were the real positive part of the stay.
The parent company really needs to spend some serious money on refurbishment so that the quite elevated prices they charge are worthwhile.

Room Tip: If you have to stay here then ask for a room facing the sugar cane fields - lovely views of fields a...
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  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nickyhomoeopath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ROC-Kireeti, General Manager at Royal Orchid Central Kireeti, responded to this review, 15 November 2012
Dear Guest,

Greetings from Royal Orchid Central Kireeti – Hospet!!!

We regret that your stay with us was less than perfect and we have already launched an investigation to look into the inconvenience you have faced.

Your feedback will help the entire team in strengthening the resolve of proffering topnotch services.

Thank you for your kind words of appreciation for staff performance, entire team of Royal Orchid Central Kireeti is looking forward to welcome you again.


Warm Regards,

Dhanraj Singh
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (262)
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goa
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 13 November 2012

good luxury for the discounted price i paid in May. (May is certainly not the best time to visit Hampi. Good clean hotel. Nice staff. excellent breakfast spread in the morning.

Only problem was smell from neighbouring sugarcane fields, which comes with the wind and stays in your ac rooms.

overall a good Hotel.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank nalin83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ROC-Kireeti, General Manager at Royal Orchid Central Kireeti, responded to this review, 15 November 2012
Dear Guest,

Greetings from Royal Orchid Central Kireeti – Hospet!!!

The team at Royal Orchid Central Kireeti joins hands with me to thank you for choosing us. We are delighted to learn that your stay experience with us was cordial. It is a pleasure to receive your feedback applauding our services and amenities. The team works round the clock to deliver an experience par excellence to our guests.

Once again, thank you for the review. We would love to welcome you again during your next visit to Hampi.


Warm Regards,

Dhanraj Singh
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level 1 Contributor
3 reviews
Reviewed 13 November 2012

I liked this place a lot. Good functioning hotel with all essential services done well. Staff are very cordial and make you feel at home. Rooms are very clean, good and cosy. Eating options are a bit limited and the chefs probably need a little more experience under their belt. But they cook a decent spread. The swimming pool is the only sore spot in terms of the cleanliness of the water. Overall a very nice stay.

Room Tip: Pool side rooms are good
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  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank debasis_bal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ROC-Kireeti, General Manager at Royal Orchid Central Kireeti, responded to this review, 15 November 2012
Dear Guest,

Greetings from Royal Orchid Central Kireeti – Hospet!!!

Our team strives to cater to all the needs of our guests and make their stay hassle free. We are happy to know that you enjoyed our services and facilities and found them at par with your expectations. Your concern regarding the eating options has been noted.

Thank you once again for taking out your precious time to share such kind words of appreciation here. We look forward to hosting you again on your next visit to Hampi.


Warm Regards,

Dhanraj Singh
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, Washington
Level 4 Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 12 November 2012

I travel to Bangalore a lot on business and my wife and I have traveled in India. I have even stayed in a Royal Orchid hotel in Bangalore. This resort was a disappointment. The building is very nice, but the workmanship is poor and the service worse. We watched with some interest over nearly 24 hours for a small pile of trash to be removed from in front of an elevator. When we were checked into our room and shown its features, we noticed that there were no pillow covers and asked for them. We showed the person what we meant and she assured us it would be taken care of. It took a call from us to housekeeping to get the pillow cases. We were also disturbed our second night by housekeeping to leave bath towels which were still slightly damp. Our guess is that the hotel does not have two sets of linens and needs to wash the prior day's linens to have enough towels and pillow cases for the next night.

The dinner buffet set a new low. About 1/3 of the dishes were not replenished and the remaining dishes were lukewarm to room temperature. We were offered a chance to order ala carte instead, but by then, decided we would just pay for our water. We ate out the next day and dropped by Mix, their bar. We did not realize smoking in bars was okay in India, but it was in the Royal Orchid. Service was very slow and it was hard to communicate that we wanted a bottled water. How bad was the service? We ordered two drinks and two appetizers and they forgot to charge us for the appetizers.

The hotel is about 11 km from Hampi. We did talk to a French couple that was much closer to Hampi in a place they liked (we do not remember the name).

Room Tip: Do not get a room near their water filtration and cooling plant as it is noisy 24X7.
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  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarkN7453
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ROC-Kireeti, General Manager at Royal Orchid Central Kireeti, responded to this review, 15 November 2012
Dear Guest,

Greetings from Royal Orchid Central Kireeti – Hospet!!!

We appreciate you taking some time off your schedule to identify the shortcomings of our hotel and we would like to express our sincerest apologies for the same.

Please be assured that all your comments have been duly noted and brought to the attention of concerning departments for review.

Once again, thank you for your review. We will look forward to host you again in future and assure you of the best of hospitality at all times.


Warm Regards,


Dhanraj Singh
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangalore, Karnataka, India
Level 3 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 30 October 2012

The hotel is good with rooms well maintained, nice pool well maintained and good food (though the taste is repititive). Quality of service needs to improve. Lack of communication between staff (they are not sure what package you are in and end up cooking up something or the other unless you are clear on the package that you had negotiated), service inconsistent (we had to request at least twice to clean the room and the laundry to be taken). Unfortunately, this is only decent hotel in the town which is closed to Hampi and Tungabhadra Dam.When there is a crowd in the restaurant, the hell breaks loose as orders keep flying from tables to chef and the guys do not know who has given the order. The other issue is the pick up. If you are travelling by Train, the hotel is hardly 200meters, so even if they say they will pick you up (of course you seldom recognise the guy with the placard) walk it down unless you have heavy baggage as it will save time to find the cabbie from the hotel. The tariff is a bit high and everything is charged (you dont have a choice as there are not good hotels around). If they could improve the flaws, it is a good place to stay with family.

Room Tip: Ask for the rooms that are closer to the pool as you have a good view of the country side
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  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kannanrangamani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ROC-Kireeti, General Manager at Royal Orchid Central Kireeti, responded to this review, 3 November 2012
Dear Guest,

Greetings from Royal Orchid Central Kireeti – Hospet !!!

Please accept my apologies for the lapse in services on our part. I have made a note of your comments and shared them with the concerned department for improvement. I do hope you will give us another chance to showcase the difference your feedback has made.

We look forward to seeing you again.


Warm Regards,


Dhanraj Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 25 October 2012

First the positives:

1) Nice rooms
2) Pool - maintainted well
3) Quiet place
4) Good Indian food
5) Good entertainment - eg. puppet show, playing flute

The negatives:

1) Inconsistent service
2) Wifi charged @ Rs.99 per hour unlike other hotels where wifi is free
3) Buffet dinner - felt some starters (like avalakki vada) were made from the leftovers from buffet breakfast

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank set_dee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ROC-Kireeti, General Manager at Royal Orchid Central Kireeti, responded to this review, 26 October 2012
Dear Guest,

Greetings from Royal Orchid Central Kireeti, Hospet!!!

We thank you for taking your valuable time to write about us.

I apologize that we were unable to deliver to you the service standards that Royal Orchid Central Kireeti, Hospet prides itself on. It is with utmost concern we have noted that you have mentioned in your review about all the inconveniences caused to you during your stay. All the necessary actions have been taken to ensure that such issues do not occur in the future.

We would be obliged if you will give us an opportunity to serve you again and witness the difference that your constructive feedback has made to us.


Warm Regards,


Dhanraj Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangalore
Level 5 Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 24 October 2012

We planned a trip to Hampi. As there were very few decent hotels in Hampi, decided to stay at Hospet and booked at Royal Orchid Central Kireeti. After a 7 hours drive from Bangalore, we reached the hotel. There was a traditional welcome with trumpets. While we were waiting for the check in, were given cold towel & a welcome drink. We had reached prior to the check in time but there was no issues, we were given the rooms in a short while.

We stayed in a deluxe room which was quite spacious. There was an electronic remote control for all the lights. There were amenities like hot kettle with tea/coffee. There was a mini-fridge but no content in it. The bed was comfortable. The bathroom was nice & clean. The toiletries given were quite minimal, which can be improved. The air conditioner was quite strong and was really required to escape Hampi heat.

The hotel location & surroundings are average but that is true for Hospet and don't think any other hotel will offer anything better.

There are multiple restaurants at the hotel, we had food at the Echo restaurant. The food was good, there were quite a lot of options for breakfast along with a hot counter for eggs, dosas, etc. We tried the buffet option once which was just ok. The service was reasonably fast and we did not face issues which other reviewers have mentioned.

Tried the spa and it was a good experience. After all the long drives, was looking forward to a strong massage and the masseuse was very good.

The hotel has a swimming pool along with a small kids pool. There is a gym with a fair amount of equipments.

Overall we had a great stay at Royal Orchid Central Kireeti and would recommend the same.

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank rpripr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ROC-Kireeti, General Manager at Royal Orchid Central Kireeti, responded to this review, 26 October 2012
Dear Guest,

Greetings from Royal Orchid Central Kireeti, Hospet !!!

We are glad to learn that your expectation was met during your stay at our hotel.

Your feedback is a source of encouragement for me and my team to serve better to all our guests in future.

Once again we appreciate your kind comments on Tripadvisor.

Royal Orchid Central Kireeti family waits to welcome you back soon.


Warm Regards,


Dhanraj Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Royal Orchid Central Kireeti

Property: Royal Orchid Central Kireeti
Address: Station Road, Hospet 583239, India
Region: India > Karnataka > Bellary District > Hospet
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Hospet
Price Range (Based on Average Rates): £
Hotel Class:4 star — Royal Orchid Central Kireeti 4*
Number of rooms: 134
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