This is supposed to be a three star hotel but it does not feel so at all... The heating was not working (in December); the receptionist gave us a small heater, so it was OK in the end - luckily it was not that cold outside that night. There was no hot water in the first room we got and after a few visits to the reception we were moved to another room, a bit better - probably recently renovated (why didn't they give it to us from the beginning?). Still, we were not able to have a shower as there was either boiling hot or freezing cold water, impossible to adjust...we boiled water in a kettle to bathe our 5 months old baby. There was a cot and a sheet but no blanket for the baby. The only two good things about this hotel were breakfast and friendly receptionists.
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- Also Known As:
- Haigs Hotel Balsall Common