Booked this last minute and did not expect much. It would be nice to land at San Dominica rather than the long drive from Punta Cana. For me the worst part of my trip was check-in. The service was very slow and disorganized, though with rude tourists shouting at employees maybe they were just tired. I was lucky enough to get a room in the beach side, the Presidential Suites and the room was better than I expected. A jacuzzi bath, stand alone shower and simply appointed but large and clean room. I have heard things are not so good on the garden side. So pay the extra money and stay on the beach side. I left the room cleaning ladies a small tip and some chocolates daily and my room was always stocked with bottled water, pop and beer. Security is very evident all over the resort and I felt quite safe. The beach is beautiful and was very clean. The pools had some variety and the cool water was refreshing. The bartenders at the pool bar, beach bar and sports bar were all friendly and accommodating, which is saying a lot because I rarely heard a please or thank you from customers. The buffet and restaurants were what one would expect from a resort of this scale and there was enough variety. Overall the property could use some paint in certain areas but it is quite large and they seem to always have workers attending to the property. It is located on a tropical island after all and the weather will take a toll on buildings and paint. If you go expecting a 4 star resort on line with Aruba or similar destination you will be disappointed. If you understand you are going to the Dominican and don't mind a few rough edges, you can have a great time. One caution would be that if you want to wander off the resort and look around town you can but you will be constantly approached to buy things or go places. If is interesting for a while but then becomes irritating. I would have liked to see more of Boca Chica but became tired of the sales approach.
- Official Description (provided by the hotel):
- Be Live Experience Hamaca Suites offers exclusive services to travelers who want to stay in an unforgettable location, in front of a beatiful beach with crystal-clear water and fine white sand. A wonderful weather, personal customer service, private beach area, fantastic apartments and all-inclusive accommodation. ... more less
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- Also Known As:
- Be Live Experience Hamaca Suites Dominican Republic/Boca Chica