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“Don't deserve 4 stars”
Review of Devin Spa Hotel

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Devin Spa Hotel
Ranked #4 of 6 Hotels in Devin
Reviewed 20 October 2012 via mobile

You have to pay for spa services. Deffenetly not a 4 star hotel! Pool is not with mineral water. You have to pay for mineral watered pool. Does not have steam bath or turkish bath, has only sauna. Restaurant is not bad.

  • Stayed: October 2012
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Thank Georgiq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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16 - 22 of 36 reviews

Reviewed 11 October 2012

Spa hotel Devin is situated in a renovated old style (1980 - 90s) building in the Rodopi mountain, in the small but cozy town Devin. 360 degrees around you can see only mountains and forest - beautiful and refreshing. This region is famous for the hot mineral springs nearby and I guess they have some heeling capacities, because in the past, and to a certain extent nowadays - lots of people used to come just because of them and their heeling powers.
The hotel is ok for the proce they charge and is convenient for short family vacation as well as for group trainings / team buildings, but generally, the quality of the services is a lot worse than compared to my last visit, some 5-6 years ago and this time, I had the feeling that the hotel was understaffed and unprepared for our group of 80-90 people. Nothing too bad, just the feeling.
And.... I'd have removed a star from their 4 star rating... if a could...

Room Tip: The higher the floor, the better the view....
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  • Stayed: October 2012, travelled on business
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2  Thank Stan040
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Reviewed 20 August 2012

the location is good in the center of the town, but the outdoor pool is small and in the road because everybody can see you. the rooms are not proper renoveted and especially the bathroom. the room had not balcony. some persons from the staff of the restaurant has not a adequate atitude.

  • Stayed: August 2012, travelled as a couple
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Thank arisiasi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2012

Very pleasant hotel situated in the beautifull Rhodopes.
Real termal water and quality spa procedures.
Very good food in the restaurant.

Room Tip: on the 6th floor
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  • Stayed: February 2011, travelled with family
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1  Thank _nadiacherneva
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Reviewed 8 September 2011

Our family of three visited Spa Hotel Devin as part of a three week trip to Bulgaria this summer where we spent time in the Rila Mountains, then the Pirin and then the Rhodopes. Wonderful! Devin was our base for exploring the Rhodopes and we chose this hotel. Spa Hotel Devin is part of a small new Bulgarian spa hotel chain which prides itself on its professional spa resources. We loved it. It includes two pools, a sauna, jacuzzi, weight room and lots of other fun spa amenities. It's not overly crowded. The restaurant serves really quite good food, and breakfast, consisting of a generous buffet was included with our room. The hotel staff made a huge effort to accomodate us, setting up tours of nearby Devils Throat and Yagodvina caves. They also helped us organize a wonderful day hike on the local "eco-trail" which we LOVED. This hotel was not as "quaint" as some of the b & b's we stayed in while in Bulgaria, it's pretty large and clearly of the 'former soviet' era, but we loved it for what it was and what it offered. The room was really clean and the air conditioning was great. We would recommend it highly as the perfect spot for visiting the Rhodopes.

  • Stayed: August 2011, travelled with family
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1  Thank salita
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Reviewed 12 January 2009

From the first moment we had no lamp in the entrance, one bulb was not working in the main room, no phone, no table, only one chair and the toilet seat was broken. The food for new years was served cold. As guests of the hotel we had to pay for each mineral spa activity like any other visitor. The hotel took 170 euro per night for a very small double room. The payment for 4 days was not refundable, we could not leave earlier. There were no buses to go back to a main city as the bus company was freshly disorganized before privatization. So without a car one is truly stuck. The town of Devin offer no activities, it is small and underdeveloped. No bankomat worked over the holidays. The hotels offers no info about any activities. One could not even find out what caves were open or not.
This hotel cheats its clients as the service is far worse than one can imagine judging from pictures, descriptions and prices.
The water was good. The personal was doing their best.
The road from Krichim to devin is truly beautiful. We will not return to this hotel soon.

  • Stayed: December 2008, travelled with family
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2  Thank cook1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
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Reviewed 26 September 2016 via mobile
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Stayed: September 2016, travelled as a couple
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Devin Spa Hotel

Address: Druzhba 2, Devin 4800, Bulgaria
Region: Bulgaria > Smolyan Province > Devin
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
Ranked #4 of 6 Hotels in Devin
Price Range: £32 - £35 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Devin Spa Hotel 3*
Number of rooms: 62
Official Description (provided by the hotel):
*Overview* The 4-star Devin SPA Hotel is part of the Bulgarian Hotel Chain Sharlopov Hotels. Situated in the very heart of a natural phenomenon - the Rhodopean massif, at 710 m above sea level, in the center of the town of Devin, this is the perfect place for you to relax and indulge in pleasant recreation and cultural entertainment, or have your business meetings, seminars or company celebrations. The SPA Centre of the Hotel combines the unique therapeutic advantages of mineral water resources with the latest achievements of medical technology, offering perfect conditions for relaxation and recreation of both body and soul. *Rooms* The Devin SPA Hotel disposes of 8 cozy single rooms and 6 studio-type apartments. Each apartment and single room disposes of a terrace, air condition, satellite television, mini-bar, bathroom and hair-dryer. The rooms reveal fascinating panoramic sunrise and sunset view. The interior is entirely designed in warm green and red tones. The hotel disposes of 48 spacious double rooms. Half of the rooms are air conditioned. Each room offers satellite television, mini-bar, luxury bathroom with shower-cabin and hair-dryer. The rooms have eastern, southern and northern exposure and are stylishly furnished in the pastel tones of green, red and blue. The rooms are equipped with TWIN beds (two separate beds) and DBL (bedroom suites) and dispose of extensible sofas (suitable for the accommodation of a third person). Also, the guests staying in this type of room may be provided with a baby cot, which is presented upon preliminary request. *SPA & Wellness* Indoor swimming-pool with children's section, water fan, an air current and water jets; Jacuzzi; Thermal whirlpool; an outdoor whirlpool; Vichy bath; Pearl bath & Tangentor; Magnetic bath - chromo-and-music therapy; Beauty studio; Lye and mud therapy cabins; Darsonwall; Ultrasound; Electrotherapy; Vacuum therapy; Fitness; Vibro sauna; Sauna; Solarium. *Balneology* The modern balneotherapy centre in Devin SPA Hotel uses mineral water from Bedenski mineral spring. According to specialists, this mineral water is suitable for prevention and treatment of different diseases of the lоcomotor system and cardiovascular system, as well as functional disturbances of the nervous system. Chemical composition of the mineral water used in Devin SPA Hotel: K 25 mg/l Mn 0.07 Mg/l Na 400 mg/l Cd 0.005 Mg/l Ca 61 mg/l Al 0.50 Mg/l Mg 10 mg/l F 5.5 Mg/l Li 1.44 Mg/l Cl 52 mg/l Sr 1.18 Mg/l SO4 311 mg/l Pb 0.05 Mg/l HCO3 736 mg/l Cu 0.05 Mg/l PO4 1.6 Mg/l Zn 0.05 Mg/l H2SiO3 126 mg/l *Services* While staying in the hotel the guests have at their disposal a bank office, where they can change money, transfer money and receive money orders; an electronic casino; Internet center; laundry, dry cleaning, ironing; safe; 24-hour secured parking lot. Devin SPA Hotel organizes trips around Devin. The area is extremely rich and offers a great variety of tourist attractions. ... more   less 
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