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“paradise in a tea garden resort”

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Club Mahindra Munnar
Ranked #3 of 14 Hotels in Chinnakanal
Certificate of Excellence
Reviewed 17 July 2014

i went this month 11th to club mahinndra munnar with friends.beautiful resort.
1.gold crown property
2.good hospitality
3.well maintaince
4.great food
5.kind staffs
everything is great.menus are wonderful and large.little bit expensive.worthful for money.
appromately for a member costs.rs.1500 per day.

Room Tip: choose a tea garden facing room
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  • Stayed: July 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank RAJA60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMahindra, OBM - Project Manager at Club Mahindra Munnar, responded to this reviewResponded 18 July 2014

Hi Raja,

Thanks so much for writing in! We are glad to have received your feedback regarding your stay at our resort as it provides insights as to what our members really like. Our resort staff will be absolutely thrilled to know that you enjoyed overall experience our resort offered. Please continue to provide us such feedback as it helps us gain insights as to what our customers really value. Thanks once again and looking forward to welcoming you at our other resorts soon!

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711 - 717 of 1,309 reviews

Reviewed 16 July 2014

Our unit was really beautiful. The rooms were well appointed, large, well furnished. Bathrooms were huge. The service, both at the restaurants, apartment, reception were superb. The food was great - with very extensive spread every day. The staff were amazing. The location of the resort is far away from Munnar town - which makes it even more attractive. It is amidst lush forest and tea gardens, with excellent scenery from the apartment as well as the restaurant.There is free wifi at the restaurant - which was very useful indeed. Thoroughly enjoyed our stay and will surely come back sometime later! A special thanks go to the staff for their helpfulness, care and and sincere service. I need to add one word, though - nothing to do with this specific resort - but one that can be seen every where in India and the staff actually requested to put it in my review - so that people are aware!!! At the restaurant, in all resorts that I have visited, and even in big hotels where there is a buffet spread - people take food and immediately, as they are taking the next item, they start to eat - with their hands. Then they proceed to take the next item - holding the serving spoons with the same hand with which they were tasting the food!!! I have no idea why they can't wait till they go to their tables to eat - why do people stand around, tasting the food that are also, by the way, eaten by others? This behaviour is so rampant in all Indian hotels and resorts - that it almost becomes unpalatable! The hotel management can't control this for fear of insulting their clients, if they tell them off - although they do realize this is very bad and unacceptable manners. Hope someone sees this comment and realizes that this practice is disgusting.

Room Tip: Free wifi at the restaurant. Ask for apartments in the lower slopes, so that you can go to the resta...
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  • Stayed: June 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
2  Thank KalyaniChatterjea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMahindra, OBM - Project Manager at Club Mahindra Munnar, responded to this reviewResponded 18 July 2014

Hi Kalyani,

Wonderful to have read your review and thanks so much for writing in! We are glad to have received your feedback regarding your stay at our resort as it helps us improve our services further and additionally, provides insights as to what our members really like. We are glad you liked our accommodation and enjoyed the hospitality at the resort. Additionally, our resort staff will be delighted to receive your compliments. Thank you once again and please continue to provide us your feedback as it helps us serve our members better and ensure a wonderful Club Mahindra experience. Thanks once again and looking forward to welcoming you at our other resorts soon!

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Reviewed 14 July 2014

It is a beautiful resort.
With a extra ordnry hospitality.
The staff is so very coaperative
Nice location good rooms excilnt landscape....
"My wife forgot her gold earings and we are shifting the room the staff member named SHAMAL MANDAL specialy returnd that earrings back...

I cant forgot dat incidnt
U shud go with your family

Enjoyble and memorable trip

  • Stayed: August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Rajiv J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMahindra, OBM - Project Manager at Club Mahindra Munnar, responded to this reviewResponded 16 July 2014

Hi,

Wonderful to have read your review and thanks so much for writing in! We are glad to have received your feedback regarding your stay at our resort as it helps us improve our services further and additionally, provides insights as to what our members really like. We are glad you liked our accommodation and enjoyed the hospitality at the resort. Additionally, our resort staff, specially Shamal will be delighted to receive your compliments. Thank you once again and please continue to provide us your feedback as it helps us serve our members better and ensure a wonderful Club Mahindra experience.

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Reviewed 13 July 2014

We stayed in this property with my Club Mahindra member friend. The area is beautiful, and they try their best to keep it clean. We were received promptly and welcome drink came along. the formalities were over quickly and off we go for our rooms.
We booked studios but CMM upgraded us to 1BR. Initially we were happy but once we see the rooms we were delighted for the few hours but con's came along as this 1BR is huge and we were only two people staying, no TV at bedroom etc.
Secondly there was a hot water supply issue in the next day morning but it was promptly addressed.
Over all a good property but nice food and the restaurant. The property has massage parlors, gym and shopping centers.

The observation was the food price was 10 times costly what you get outside. CMM should take a note of this and make it reasonable. I understand this is a resort and the price should benefit both the parties.

Overall I like the place and will come back .

Tips : Arrange your own car/ transport else the taxi drivers will rip your pocket.

Room Tip: select studios if you are travelling as a couple...1 BR will be too big.
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  • Stayed: July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Trailokya_Mukherjee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMahindra, OBM - Project Manager at Club Mahindra Munnar, responded to this reviewResponded 14 July 2014

Hi,

Wonderful to have read your review and thanks so much for writing in! We are glad to have received your feedback regarding your stay at our resort as it helps us improve our services further and additionally, provides insights as to what our members really like. The points you have highlighted have been shared with our resort management. In case you wish to provide us with any further information please visit our Facebook page and click on the “Listening Post” tab.Thanks once again and looking forward to welcoming you at our other resorts soon!

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Reviewed 12 July 2014 via mobile

Club Mahindra has this properly located in midst of the lush green tea gardens. The panoramic valley view from the rooms is breathtaking. It is about 19 Kms from the main town of Munnar.

Our stay at this resort was just amazing and we stayed for 5 days. The rooms are very spacious &comfortable with a kitchenette attached to it. ShahJahan from Housekeeping made sure that our room was serviced everyday keeping in mind our preferences.

They have an activity room a fully functional gymnasium and a Spa as well. The restaurants are good though my personal favourite was their bar. Palash from the bar was really helpful and provided us brilliant service. I would prefer the ala carte restaurant New Tea room over the buffet as both food and service is better compared to the buffet restaurant.

The manager at the restaurant Mr. Saju Mathew is amazing and knows what the guest wants. He has really good skills to interact with people which elevates your overall experience. He also send us a very yummy strawberry cake when he came to know that we were staying for 5 days. It's a very humble gesture and being a hotelier myself I really appreciate it.

Altogether the most memorable holidays. The resort is mind blowing. Really look forward to visit this place soon.

Thanks a lot to team Club Mahindra, Munnar!!

Stayed: June 2014
Thank Dsur134
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMahindra, OBM - Project Manager at Club Mahindra Munnar, responded to this reviewResponded 14 July 2014

Hi,

Absolutely wonderful to have read your review and thanks so much for writing in! We are glad to have received your positive review regarding your stay at our resort as it helps us improve our services further and additionally, provides insights as to what our members really like. It was certainly our pleasure to have you and glad to know you enjoyed the Club Mahindra experience. Our resort staff will be absolutely thrilled to know that you not only enjoyed the ambience but also the dining experience, accommodation and the hospitality our resort offered. We’ll certainly pass along your compliments to our staff. Thanks once again and looking forward to welcoming you at our other resorts soon!

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Reviewed 9 July 2014

Went with my wife and parents.
My parents enjoyed a lot the stay as well as the nature around the resort. The best part was the events played out by the resort staff everyday evening. We thoroughly enjoyed it. Me and my wife also enjoyed the location a lot, we did the adventure sports also available at the facility.
The rides from the Resort to go around are bit costly as compared to the rides offered by the taxi centre in front of the resort.But yes the one's from the resort are assured and safe.
Food quality is also good.

Room Tip: There are lot of room options available. You have to be sure which kind suites you, discuss with sta...
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  • Stayed: February 2014, travelled with family
    • Location
    • Rooms
    • Service
1  Thank SATYA2684
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMahindra, OBM - Project Manager at Club Mahindra Munnar, responded to this reviewResponded 10 July 2014

Hi,

Thanks so much for writing in and we are absolutely glad to have received your feedback regarding your stay at our resort. It helps us improve our services further and additionally, provides insights as to what our members really like. Our resort staff will be absolutely thrilled to know that you enjoyed the Club Mahindra experience. Please continue to provide us feedback regarding your visits to our resorts as it enable us to serve our members better. Thanks once again and looking forward to welcoming you at our other resorts soon!

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Reviewed 4 July 2014 via mobile

Land of God....rightly said....what a place....nature has bestowed all its goodness to this small hill station of Kerala..... And jewel in this crown is club mahindra resort....this is one of gold crown resort of club mahindra . resort is at awesome location and very well kept. Resort is in between the green tea garden and while sipping a cup of coffee in the balcony.... One should thank God for creation of this beautiful world.....nature and luxury both meets here at club mahindra munnar. One bhk rooms are suggested... Though they are uphill...but resort provides continuous shuttle free of cost...which makes this easy.....Must visit place....Munnar....and here stay only at Mahindra....
,

Stayed: October 2013, travelled with family
3  Thank Nibedita C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMahindra, OBM - Project Manager at Club Mahindra Munnar, responded to this reviewResponded 8 July 2014

Hi,

Wonderful to have read your review and thanks so much for writing in! We are glad to have received your feedback regarding your stay at our resort as it helps us improve our services further and additionally, provides insights as to what our members really like. Thanks once again and looking forward to welcoming you at our other resorts soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Club Mahindra Munnar

Address: Via Suryanelli, Chinnakanal 685618, India
Region: India > Kerala > Idukki District > Chinnakanal
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Spa Suites
Hotel Style:
#1 Family Hotel in Chinnakanal
#2 Top resorts Hotel in Chinnakanal
#2 Spa Hotel in Chinnakanal
#3 Romantic Hotel in Chinnakanal
Price Range: £83 - £120 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Club Mahindra Munnar 4.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Club Mahindra Lakeview Munnar Hotel Chinnakanal
Hotel Mahindra Lakeview Munnar
Club Mahindra Munnar Kerala, India - Chinnakanal

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