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“Good rooms and superb food but unclean surroundings”

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Munnar - Terrace Greens, A Sterling Holidays Resort
Ranked #5 of 14 Hotels in Chinnakanal
Sivakasi, India
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Good rooms and superb food but unclean surroundings”
Reviewed 10 June 2014

We were allotted studio apartment. Even though the rooms were clean, the area surrounding the apartments were dirty. The food was superb (buffet). So many varieties were there, that it suited the tastes of every guest in the property, both at night and morning.
However The worst we faced was at the Buffet dining hall. The table cloths were such dirty, i havn't seen such in even an ordinary hotel. The table cloths that were put on for Dinner were not removed even after next day breakfast. The floor was watery and was not cleaned. There was not even a water bottle there. I wonder how u eat dinner or breakfast without water.

Room Tip: Go for rooms at top, not facing the gate entrance
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vivek1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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833 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (280)
Date | Rating
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English first
Ahmedabad, India
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 June 2014 via mobile

Resort is located 20 Km from munnar but the road from munnar to resort is very scenic and last 5 km is foggy. Great location.... Rooms are neat and clean. Food is ok with reasonable priced.overall good experience.

Stayed May 2014, travelled as a couple
Helpful?
2 Thank nirajdesai00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coimbatore, Tamil Nadu, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 June 2014

this resort is situated at a point where one would say that its nothing but peace here.
the approach road itself was so beautiful., surrounded by tea estates all ovee.
the rooms were neat and clean.
chef suman needs to be mentioned here for assuring us a pure jain buffet, which was unexpected.
overall a good property indeed.

Helpful?
Thank Viral S
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Dubai, United Arab Emirates
2 reviews
Reviewed 27 May 2014

Had an excellent experience of staying 3 nights here.The rooms have a great feel about them. Excellent Room Service and quality food.The staff is well-trained & really courteous. We would definitely stay here again whenever we are in Munnar next :-)

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sandy_Bouy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 26 May 2014

The Sterling Terrace Greens resort is away from the city and overlooks the tea garden and a valley. Its widespread and has large rooms. The staff is friendly but needs some training. The restaurant had a limited choice and usually the menu options were unavailable. The recreational options were good but we chose to explore the area around the city. The guides/drivers were really good and well aware of the wild life and natural surroundings. A great family getaway option.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lovina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangalore
2 reviews
Reviewed 26 May 2014

I wanted to have a getaway and Munnar couldn't be a better choice... Though pricey, it was absolute value for every penny paid. The service staff pampers you and the food was excellent. I missed a good jacuzzi here, but hey, that is something that I could live without, in Munnar. The views from the rooms are excellent and each morning was refreshing. I would certainly come back!!!

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ranjit M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salmiyah, Kuwait
1 review
Reviewed 26 May 2014

We had a great deal, with great location, view and excellent service. I, personally had no qualms at all, from the day I arrived until i departed. I would definitely recommend it to other holiday explorers & seekers, to go, njoi and find out for themselves.
Kudos, to all the management and staff for taking good care of me n ma family, thanks!

Room Tip: The deluxe suite was jus awesome!
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cool D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Munnar - Terrace Greens, A Sterling Holidays Resort

Property: Munnar - Terrace Greens, A Sterling Holidays Resort
Address: Chinnakanal 685612, India (Formerly Sterling Holidays Green Vistas Munnar)
Region: India > Kerala > Idukki District > Chinnakanal
Amenities:
Business Centre with Internet Access Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Chinnakanal
#3 Luxury Hotel in Chinnakanal
#3 Spa Hotel in Chinnakanal
#4 Family Hotel in Chinnakanal
#5 Romantic Hotel in Chinnakanal
Price Range (Based on Average Rates): £
Hotel Class:4 star — Munnar - Terrace Greens, A Sterling Holidays Resort 4*
Number of rooms: 125
Official Description (provided by the hotel):
Terrace Greens is nestled within undulating hills in the quiet village of Chinnakanal, some 18 kms from the hustle and bustle of Munnar town. The resort is located high above the Munnar town with splendid views of the Anaiyirangal Dam, tea gardens and surrounding forests. ... more   less 
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Also Known As:
Sterling Resorts Munnar Hotel Chinnakanal
Sterling Resort Munnar
Sterling Hotel Munnar
Munnar - Terrace Greens, A Sterling Holidays Resort Kerala, India - Chinnakanal

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