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“Good but cheat customers”

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Unaway Hotel Bologna San Lazzaro
Certificate of Excellence
Sao Paulo, Brazil
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Good but cheat customers”
Reviewed 14 November 2012

Hotel is very good actually, nice and comfortable rooms. However I was there for business, to attende a trade show. I needed internet connection but they charge incredible 25 euros per day!!! This is complete non-sense, an abuse, lack of respect for its customers. If I could I would go to hotel hotel just because of this.

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TravelerBR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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535 reviews from our community

Traveller rating
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    8
See reviews for
87
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Ottery St Mary
Level Contributor
60 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 November 2012

Originally booked when part of the Hilton Group but was pleased to find that the new owners offer comparable standards. Very comfortable beds, good food and situated in secluded country area a few miles from Bologna centre, bus service available. Reception desk very helpful in recommendations for day trips and restaurants, do take a phrase book as local eateries have menus in Italian only which can lead to some interesting if unexpected choices ! A visit to Venice is best made by train for which competitive fares can be obtained. In all a most enjoyable holiday, note there is no swimming pool.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank StanleyB414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 April 2012

This hotel is now owned by the Italian Unaway group, which was something of a surprise! Look for a red sign with white lettering when trying to locate it (not the easiest of places to find).

There was plenty of free parking, the staff were very helpful and friendly and the rooms were clean and quiet with very comfortable beds. The bathroom was small, with shower, but had everything we needed. Since the hotel had very recently changed hands we were provided with a complimentary breakfast, which was very good. There was a laundry room, which we didn't use, and a small convenience store with drinks and snacks for sale. It was disappointing that WiFi and internet weren't provided as complimentary - which they were when it was a Hilton.

All in all a good place to stay for a couple of nights, and easy enough to drive into Bologna.

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank infomaniac_99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Unaway Hotel Bologna San Lazzaro

Property: Unaway Hotel Bologna San Lazzaro
Address: Via Luigi Fantini 1, 40068 San Lazzaro di Savena, Italy (Formerly Hilton Garden Inn Bologna)
Region: Italy > Emilia-Romagna > Province of Bologna > San Lazzaro di Savena
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in San Lazzaro di Savena
Price Range (Based on Average Rates): £
Hotel Class:4 star — Unaway Hotel Bologna San Lazzaro 4*
Number of rooms: 152
Official Description (provided by the hotel):
The UNAWAY Hotel Bologna San Lazzaro is a modern and functional structure situated in strategic position to reach the Guglielmo Marconi Airport, the Central Rail Station, the Fair District, the Centergross, and Bologna historical city centre. The hotel with 152 rooms, restaurant, and 5 meeting rooms, is located inside the park of 27 hectares of Villa Cicogna. Inside the park there is also the new modern Congress Center of 2200 square meters housing 7 meeting rooms - 4 of which modular rooms - and a capacity of 630 delegates. ... more   less 
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Also Known As:
Hilton Garden Inn Bologna Hotel San Lazzaro Di Savena
Unaway Hotel Bologna San Lazzaro Province Of Bologna/San Lazzaro Di Savena

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