Agree with comments from previous reviews, hotel looks amazing inside and out, our rooms were facing a very busy main road with rickshaws garages either side.
Cleanliness less said the better asked for room change due to smells in the bathroom. Not a 3*
Staff have no idea with regards to customer satisfaction and some of the staff seemed to be under age. Hotel is about 5-10 minutes from the airport, hotel forgot to send a pick up. On check out the reception staff got the check out bill all wrong twice.
Asked the staff to confirm return flight got that all wrong! Also we asked the manager to book us tickets for a local film and we told it was for 7pm, turned up at the cinema the film was scheduled for 9:15pm! Complained to manager who seemed to be rather dismissive. We stayed one night in the suite painted clouds on ceiling painted walls representing trees more for children aged 3yrs
Hazoor Sahib is about 10 mins from the hotel charging Rs 30-50, next time I would be staying at the Temple.
Food is more than reasonable, cannot fault it and not pricey.
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