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Reviewed 27 March 2017

We stayed at Villa Palmar Flamingos timeshare with 4 other couples and enjoyed the beach and restaurants for 10 days. The resort has the feel of a 4 star hotel, with daily maid service and several dining options. Our regular maid, Luz, was very attentive and thorough. The on site store is good for basics/ liquor and fairly priced. The Pizza Bar is great for lunch/cocktails...we were served so well by Tico, Raul,Agostin, Roman, Octavio, and manager Javier. They remember our names, set a table for 10, are so friendly and courteous. We had lunch here most days, just taking a short walk from the lovely beach. Each morning Domingo set up umbrellas for us and was very helpful. There are many vendors strolling the beach and we have found that Rudy (silver/jewelry) and Isabella (dresses) are friendly, fair, and reliable. (this is our 3rd visit). The beach is our favorite, although the large pool is also lovely. We also dined in the main dining room several times and were well tended by Luis and his team. The Steak House next door at sister property Estancia is also a wonderful fine dining option at a fair price. A great trip.

Room tip: It appears all rooms have ocean/pool view.
Date of stay: March 2017
  • Trip type: Travelled as a couple
    • Rooms
    • Service
2  Thank JimboMalibu_CA
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RODOLFO C, Director General at Villa Del Palmar Flamingos Beach Resort & Spa, responded to this reviewResponded 10 April 2017

Dear guest,

One of the best satisfactions in the hospitality industry is to learn from guests we made them feel special and we exceeded their expectations, our unique goal is to create great stories that will remain in your mind forever.

I thank you for have chosen Villa del Palmar Flamingo Nuevo Vallarta to spend your vacation, I also appreciate the time you took to let us know your important comments.

We are always looking to improve our services, and when guests are pleased we like to share our success with others, and this includes our staff which is always passionate for what they do every day for our guests.

Please let me know if you´re planning you next vacation, It will be a pleasure to have you back in this beautiful resort.

Cordially,
Rodolfo Cobos
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2017

Have visited Flamingos every year since 2007 and never been disappointed. This year my sons and their families including 4 grand daughters came down with us. Each had their own 2 BR unit and had a wonderful week. Their first time in Mexico.
The property continues to be well maintained, rooms clean, all staff pleasant and friendly and food great. Plenty of lounge chairs for the pool or beach. Plenty of umbrellas too. Have visited the resort in Jan, Feb, March and April. We find the best time to visit is later in Feb.
The personnel at the resort, all the way from the front desk to the waiters and servers, are great. Specifically would like to mention a few:
Ler Medina - outstanding and went out of his way to accommodate our our family. Really helped a lot.
Jose at front desk - great guy, very service oriented
Bell men Luis, Joel, Antonio - great
Servers - Conrado, Alex, Christobal, Aldo, Jesus, Pepe and a wonderful lady Imelda
Angeles - great cook.
The list could go on but to say everyone was great is an understatement.
One thing we noticed was the improvement of all the on site food for evening meals at both restaurants. The fish was well prepared as was the pasta, steaks, etc.
Environment continues to be great, you feel secure and there is security at all times around the property.
It is still a good idea to use pesos when dining out...many of the restaurants give a discount if you pay in cash rather than a credit card.
At the resort, the wi-fi needs to improve since so many people now use wi-fi for everything. They are working on improvement.
Still a resort that sells timeshares. Only advise I have is if you purchase, use it otherwise it's just an expense.
We will return nest year. Continues to be our preferred place to visit.

Date of stay: February 2017
Trip type: Travelled with family
Review collected in partnership with this hotel
2  Thank bigriver74
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RODOLFO C, Director General at Villa Del Palmar Flamingos Beach Resort & Spa, responded to this reviewResponded 10 April 2017

Dear guest,

On behalf of the staff and myself, we appreciate your preference and loyalty and for allowing us to serve you better with a real passion in your 10th consecutive year here at Villa del Palmar Flamingo Nuevo Vallarta and now with your beautiful family; thank you!!

We kindly appreciate for the time taken to let us know your important comments, I will share your review with the entire staff. We all here at the resort feel motivated to continuing improving the services we offer for the next time you come back.

We all look forward to pampering you and your family again in the warm and sunny shores of Banderas Bay!

Sincerely,
Rodolfo Cobos
General Manager

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Reviewed 26 March 2017

We bought at Flamingos in 2010. This resort is amazing and the service they provide is top notch. Many of their waiters have been since we purchased and we look forward to seeing them each year. Cristobal, Agustin, Reynoldo and Aldo are very attentive and always provide us with the best service. They are always smiling and are so personable. The maid service is also exceptional. We didn't receive any turn down service for the week we were there, but it is not a big deal. Just wonder if they discontinued it. I love the washer/dryer units along with the dishwasher in the 1-bedroom master suites. I will say the kitchen and bathroom cabinets have a musty smell that need to be addressed and the kitchen appliances need an update. The resort has a "family" type atmosphere created by it's size, the staff and repeat guests. We have met so many nice people at Flamingos over the past 7 years and even plan our stays at the same time now. The grounds are impeccable and the pools are very clean. They also have a nice beach area with chairs and umbrella's. Palmita Market is a nice convenience and there prices are reasonable when picking up a few quick items. Otherwise, the Mega is within walking distance and a short taxi ride back. The bus stop in right outside the entry to Flamingos for anyone wanting to go to downtown PV or other areas. We will be staying at Villa del Palmar Arco in July and are looking forward to another amazing week! We will definitely be returning to Flamingos next March and are already looking forward to our stay.

Room tip: All rooms have a view of the bay. I would say building 1 - 4 is best, so you don't get the afternoon sun, but all rooms are super!!
Date of stay: March 2017
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
4  Thank Robin S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RODOLFO C, Director General at Villa Del Palmar Flamingos Beach Resort & Spa, responded to this reviewResponded 10 April 2017

Dear guest,

One of the best satisfactions in the hospitality industry is to learn from guests we made you feel special and we exceeded your expectations, our unique goal is to create great stories that will remain in your mind forever.

On behalf of Cristóbal, Agustin, Reynaldo and Aldo and all the Staff, we thank you for have chosen Villa del Palmar Beach Resort & Spa Flamingos Riviera Nayarit to spend your vacation, I also appreciate the time you took to let us know your important comments.

We are always looking to improve our services, and when guests are pleased we like to share our success with others, and this includes our staff which is always passionate for what they do every day for our guests.

All of us here at Villa del Palmar Flamingos look forward to pampering you again in the warm and sunny shores of Banderas Bay!

Sincerely,
Rodolfo Cobos
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2017

Had a beautiful three bedroom suite. The Murphy bed is short, but confortable. Loved having a bbq and jacuzzi on the patio. The bbq was great as there is only one restraunt and one bar. Edwardo the bellman was wonderful and helpful, great and happy employees. The entertainment has alot to be desired. Wasnt very entertaining. Beautiful grounds.

Date of stay: March 2017
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Carol F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 March 2017

We have been going to Villa del Palmar Flamingos for many years and are never disappointed. The beauty of the location and property continue to be lovely. The staff are warm, helpful and charming. Our one bedroom accommodation was comfortable, attractive and tended to well each day. We love the town of Bucerias, just a walk or short cab ride away. Looking forward to our next visit.

Room tip: with family I would suggest lower levels for convenience, higher levels for views
Date of stay: March 2017
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank MOTHEROFBRIDE1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RODOLFO C, Director General at Villa Del Palmar Flamingos Beach Resort & Spa, responded to this reviewResponded 10 April 2017

Dear guest,

Please allow me to thank you for sharing such a detailed review, which will be of great help to all readers who are planning their future vacations at Villa del Palmar Flamingo Riviera Nayarit. It fills me with great joy to know that you were able to enjoy not only a great service, but also the variety and quality of our restaurants, bars and the surroundings of the area during your stay.

I hope you give us the opportunity to welcome you on a near future.

Best regards,
Rodolfo Cobos
General Manager

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