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“Nice lunch”
Review of The Cleveland Bay

The Cleveland Bay
Price range: £7 - £15
Cuisines: Pub
More restaurant details
Restaurant details
Dining options: Reservations
Description: A great pub in the heart of Valley Park. John and Jade welcome you to come along and warm yourself by the open fire during Winter months or sit out in the large garden in the Summertime while you enjoy great food washed down with a fantastic pint! A pub for all of the family we have covered and heated outside areas and a large play area for the children to enjoy. Boasting a superb choice of fresh, wholesome, homemade food that are available every day, we also serve a full range of Wadworth cask conditioned ales including the full bodied 6X and all year round light ale Horizon, as well as an excellent selection of wines, lagers, spirits, soft drinks and freshly ground coffee. We cater for all occasions from business to private, why not book an area and hold your function. Not to forget that four legged family member...Dogs are welcome!
Reviewed 6 November 2021

We always enjoy coming here especially as the kids enjoy the play area. It’s a beautiful pub and the food is always delicious. Hubby and I came for a weekday lunch as a treat we ordered calamari and burgers with fries and chef definitely did not disappoint us 😊staff are really friendly too

Date of visit: November 2021
Thank Mossmummy88
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Culture16968263226, General Manager at The Cleveland Bay, responded to this reviewResponded 12 November 2021

Hello. Thank you for your lovely review. We are delighted to hear that you had a great experience with us. We hope to see you again soon. Kind regards, Dave - Deputy Manager

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Reviews (274)
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69 - 73 of 274 reviews

Reviewed 4 October 2021

Unfortunately we had a very disappointing experience with the Cleveland Bay.

We totally understand that it was the first day for the waitress who served us, however having to wait for almost an hour for kids’ food (chicken nuggets, fries and baked beans) is inacceptable even if it was quiz night (which started 8pm, more than 1h after we ordered our food).

We were later told that there was also some confusion because we had ordered starters (bread and calamari) and usually people want to have at least 30min between starters and mains. Seriously?

It was actually our son‘s birthday and we had asked if it was possible to have a special, decorated dessert plate when we booked. The waitress told us that the chef was well aware of the birthday and that he would prepare something special. We must have misunderstood something here, because nothing ever happened. When I asked, the waitress remembered and offered to ask in the kitchen if they had prepared something so that we can at least take it home as it was already almost 8:30pm. But unfortunately there was nothing prepared.

The food was very average and nothing special at all. Absolutely nothing which could explain such a long wait (chicken nuggets, fries, baked beans, kids‘ pasta and burgers...).

The one point is for the staff, who were all very friendly.

I have to say that it feels like I made a huge mistake in choosing the Cleveland Bay for a birthday dinner and am only glad that the kids were too hungry and then too tired to realise. So sad.

Date of visit: October 2021
1  Thank S_T_F_TP1722RQ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Culture16968263226, General Manager at The Cleveland Bay, responded to this reviewResponded 16 October 2021

Hello. We are sorry to hear that you had a disappointing experience. We review all feedback received and continually seek to make improvements to our service. Thank you for saying our staff are friendly. We do hope that you will visit us again in the future, and give us the opportunity to give you a better experience. Kind regards, Dave - Deputy Manager

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Reviewed 19 September 2021 via mobile

We had a lovely family meal here today. Sat outside in the lovely garden and the children (along with puppy) enjoyed playing on the green. Very good food and service. Would recommend

Date of visit: September 2021
Thank Compass50104359370
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jade W, General Manager at The Cleveland Bay, responded to this reviewResponded 2 October 2021

Hello, Thank you for your kind review and the positive comments about our food, service and garden. It is a pleasure for us to know that our customers have enjoyed their experience. We hope to see you again soon.
King regards, Dave
Deputy Manager

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Reviewed 18 September 2021

My wife and I visited for supper. She ordered her usual fish & chips, since she is an admirer of the beer batter here. The waitress informed us of two specials, and I chose the sirloin steak with fries and pepper sauce. Both dishes were very good. My steak was cooked rare, exactly as I had requested and the generous quantity of pepper sauce was tasty.

Date of visit: September 2021
    • Value
    • Service
    • Food
Thank BroLucius
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jade W, General Manager at The Cleveland Bay, responded to this reviewResponded 2 October 2021

Hello, Thank you for your kind review and the positive comments about our food. It is a pleasure for us to know that our customers have enjoyed their experience. We hope to see you again soon, King regards, Dave
Deputy Manager

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Reviewed 9 September 2021 via mobile

another great visit, staff very friendly and helpful, always polite and informative, pleasure to recommend this place.

Date of visit: September 2021
Thank bryan581
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jade W, General Manager at The Cleveland Bay, responded to this reviewResponded 15 September 2021

Hello,

Thank you for your kind review and the positive comments about our staff. It is a pleasure for us to know that our customers have enjoyed their experience.

We hope to see you again soon,

King regards,

Jade

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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