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“Identity Problem” 4 of 5 bubbles
Review of Playa VIK Jose Ignacio

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Playa VIK Jose Ignacio
Ranked #5 of 9 Hotels in Jose Ignacio
boulder, co
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Identity Problem”
4 of 5 bubbles Reviewed 15 December 2011

My wife and I recently had occasion to stay at Playa Vik for several nights. To be clear, the physical property is unreservedly unique and 100% as advertised – that much is unrebuttable. Moreover, Jose Ignacio is as unspoiled and charming as everything you’ve read. That said, this property suffers from a conspicuous identity problem. Upon arrival, guests are told that the goal of the property is to make people feel like they are staying in their own homes/apartments, as opposed to at a hotel. Indeed, guests are actually asked to sign somewhat quizzical tenancy-like agreements that are similar to what one might sign for time-shares and “hotels” where the units are privately owned, and rented to guests. But, in reality, this is not a home/apartment rental situation at all, inasmuch as there is daily maid service with evening turn-down, and a modest breakfast is included in the lodging rate. On the other hand, most of the service/conveniences you’d expect at a high-end hotel are either absent or poorly explained. For example, there are no menus for snacks, lunches, or dinners, and guests are left to try and locate dining staff and communicate with them about what’s possible to eat (English is spoken, but not terribly conversant). Moreover, the hotel made numerous dinner reservations for us, but it never dawned upon them to proactively provide confirmations/driving directions, etc., rather it was incumbent upon us to locate hotel staff, ask if reservations were indeed made, and then solicit directions. To be clear, the “concierges” at the property are definitely helpful when approached, but it’s far from the professional/welcoming sentiment one would expect in this price point. Accordingly, this property needs to either offer a dramatically more user-friendly experience that is consistent with what you’d expect at other similarly priced properties, or they need to ratchet back the price for what is actually provided.

  • Stayed December 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
23 Thank dylanjefferies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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90 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Bozeman, Montana
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 13 December 2011

Truly one of the most idyllic properties in South America. The casual elegance and luxury with a genuinely kind staff, caring for every need was a highlight of our family trip to South America. Families with children of all ages felt comfortable along with couples as well as individual travelers. The staff at this property, along with their sister property, Estancia Vik, several miles inland and entirely different, yet equally as spectacular, were amazing in their level of professionalism and care for our well being. The properties are both works of art, each room unique and comfortable with only the finest linens. The chef prepared wonderful meals. A real highlight not to be missed is the seafood BBQ on the deck ocerlookingthe ocean. Very worthwhile. Highest reccomedndation. We look forward to a return visit.

  • Stayed December 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank mbgaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 22 April 2011

this is one of my favorite hotels. beautiful pool looking out on the ocean, great spaces for sitting, reading, sunning or having your meals. each room is fitted with difference accents and art, and the architecture is really special. the staff is incredibly nice and food was delicious. *highly recommended*

  • Stayed March 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank moderndayxplorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rio de Janeiro, RJ
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 19 April 2011

...too expensive for what it is. Don't get me wrong, the place is a movie location, the service is great, the view is fantastic, the rooms are pure design, but it's just overpriced.

Stayed April 2011, travelled with friends
Helpful?
7 Thank marvelloso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 31 March 2011

Max, the english guy and the other in the staff was great. We had barbeque lunch, one day eith fish and other with meat. View of the ocean and very peaceful. One of best place we Ever been to. Stayed at estancia vik but was more than welcome to playa vik Every day. We highly recommend this place!

  • Stayed March 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sanddw17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sao Paulo, SP
Level Contributor
28 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 14 March 2011

By far the best place in José Ignacio, Punta and vicinity.

Astonishing location, architeture, staff...Glamorous and yet low profile.

Unforgettable sunset, worth every penny...

Thanks for the excellent servive, Ryan, Juan, Gonzalo and all the guys.

Hope to came back soon....

  • Stayed March 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ziry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buenos Aires, Argentina
Level Contributor
111 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
5 of 5 bubbles Reviewed 7 March 2011

We love to spend each summer New Year and the first week of january in Punta del Este.
We also were losing the hope in finding a well located, nice and with excellent service hotel, mainly after our last experiences in hotels self described as excellent, such as Casa Suaya (see my review on that) that turned out to be an expensive huge disapointment.
We can say that finally we found it!! It's expensive, yes, but not more that the other in the same location, only that in Playa Vik is it worth paying for!!!
The rooms are a piece of art! perfectly furnished, with great views!
We stayed in Fuerteventura suite for 7 nights, it has amazing views of the ocean.
The staff is incredibly kind, helpful and friendly. They are after all your needs, they simply can't be more accommodating.
The pool is expectacular!!!
Can't wait to go back next year!!!!

  • Stayed January 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Pam70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Playa VIK Jose Ignacio

Property: Playa VIK Jose Ignacio
Address: Los Cisnes y Los Horneros, Jose Ignacio 20402, Uruguay
Region: Uruguay > Maldonado Department > Jose Ignacio
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#2 Romantic Hotel in Jose Ignacio
#3 Luxury Hotel in Jose Ignacio
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Playa VIK Jose Ignacio 4*
Number of rooms: 22
Reservation Options:
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Also Known As:
Playa Vik Jose Ignacio Hotel Jose Ignacio

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