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“Excellent Hospitality”
Review of The Grand Hotel

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The Grand Hotel
Ranked #2 of 2 Hotels in Moate
Certificate of Excellence
Downpatrick, United Kingdom
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Excellent Hospitality”
Reviewed 14 May 2014

My husband and I stayed in the Grand Hotel recently on an overnight stay and we were very impressed by the welcome we received. The staff were so friendly and nothing was any bother to them, the food was great and the breakfast was excellent, we have travelled all over Ireland and the USA and the customer service at this this hotel was better than many of the big city hotels. We will be back hopefully later this year.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Clare F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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95 reviews from our community

Traveller rating
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27
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • German first
  • Any
English first
Galway, Ireland
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 February 2014

Great little find. Excellent value for above and beyond service. We were visiting Ireland for Christmas and stopped off here in the early hours of the morning on the way back home. The owner who checked us in was excellent, funny and friendly. He helped us up stairs and showed us to our room. Room 111 had lovely tall Georgian style windows and high ceilings. Breakfast was great, nice selection and quick service. Will be back.......even if it might be afew years before we’re back in the midlands.

Room Tip: room 111 was excellent. Nice old style room with new look and feel to it. Personality
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
4 Thank joe d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derry, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 February 2014

Had a fantastic stay in the grand hotel.rooms were beautiful, very comfortable, clean and warm, everything reasonably priced, food was lovely, unfortunately I couldn't enjoy the breakfast which looked lovely, as the reasonably priced drink got the better of me, close to amenities, was perfect for what we were staying for and the staff were extremely pleasant and very helpful and you even managed to really impress a member of our group which sometimes may be difficult. I think it was Cathal, I presume the manager, was very friendly and treated our group impeccably, highly recommend this hotel and look forward to returning in the near future.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank c1arem0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level 4 Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 11 January 2014

I really enjoyed my night in The Grand Hotel as it was in the city centre was good plenty of shops to see. The hotel was nice the staff were very helpful and nice. The breakfast was very good and tasty i heard the resturant there is good but i didn't get a chance to check it out

Room Tip: Its very basic i eneded up buying my own shampoo which i thought it be in the room
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  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank myra61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donegal Ireland
Level 3 Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 January 2014

I stayed in the Grand Hotel just before Christmas. The Hotel staff were wonderful and so helpful and kind. The hotel was warm and the rooms were very comfortable. The food and service was top class. I will be staying there with some more friends in 2 weeks time.

Room Tip: The room I stayed is was on second floor and to the front of the hotel and it was peaceful and comfo...
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  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Beatrice F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carnlough, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 December 2013

Just back from a fantastic experience at my niece's wedding in The Grand Hotel. From the minute we entered we were greeted by such friendly and courteous staff. Everyone goes the extra mile to ensure that all needs are met. The attention to detail is second to none. A special thank you to Kieran for looking after us so well...nothing was too much trouble for him ! So a big thank you to all the staff and well done..... you all made it a very special day for everyone. We will return !!

Stayed December 2013, travelled with family
Helpful?
1 Thank irene o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emma O, Front Office Manager at The Grand Hotel, responded to this review, 14 December 2013
Irene,

Thank you for your kind review, we are so happy you enjoyed yourself at the wedding. We pride ourself on the friendliness of our staff and we are glad to hear that it is followed through no matter what the request. If at any point you would like to return to us just give us a call and we would be more than happy to cater to your needs.

Thanks again,
Emma.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 October 2013 via mobile

We spent one night in Moate and found the hotel to be very clean, comfortable and with all the comforts we desired. The staff was very friendly and helpful. We ate at the attached restaurant for dinner and breakfast and really enjoyed our meals.

Stayed October 2013, travelled with friends
Helpful?
Thank Amelia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emma O, Front Office Manager at The Grand Hotel, responded to this review, 5 November 2013
Dear Amelia,

Thank you for your kind response. Here at the Grand Hotel Moate we work hard to ensure that all our guests are taking care of to the best of our ability and are comfortable throughout their stay.
We welcome any feedback that everyone has to give and yours has encouraged us to continue with what we are doing to constantly improve our hotel.
If you are ever in Moate again please do call in and we will make sure that you are taking care of.

Kindest Regards,
Emma.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Grand Hotel

Property: The Grand Hotel
Address: Main Street, Moate, Ireland
Region: Ireland > Province of Leinster > County Westmeath > Moate
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant
Hotel Style:
Ranked #2 of 2 Hotels in Moate
Price Range (Based on Average Rates): £
Hotel Class:2 star — The Grand Hotel 2*
Number of rooms: 14
Official Description (provided by the hotel):
The Grand Hotel is a family run,14 bedroom hotel in Moate, County Westmeath. Situated in the heart of the Irish midlands, only 12km from Athlone, and only an hour's journey on the M6 motorway from both Dublin and Galway, the Grand Hotel is the perfect stop off location. We are just 2 minutes off both exit 6 and exit 7 on the M6. All of our bedrooms are en suite and we offer an extensive bar food, carvery, and A la carte menu. ... more   less 
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