Tulum FAQ

Are there mosquitos in Tulum?
During the rainy season, July through December, there are mosquitos.Purchase mosquito repellent sprays and spirals to make your stay in Tulum more comfortable. Natural Mayatan repellent sprays and citronella candles are available for purchase throughout Tulum. Don´t forget your insect repellent and mosquito spirals to keep bite-free. However, once you tuck your mosquito net under the mattress at night, you will be separated from the outside world.

Is the sea safe for swimming?
The sea in this area has no dangerous currents and is generally very calm. The reef is located about 300 m. from the land and is a great place to snorkel. Just head straight out from the beach; you can´t miss it! Please do not handle the coral, as many of them can leave you with a nasty rash...in addition to the fact that handling coral kills it. Don´t forget that coral are animals, not plants. They are delicate and extremely slow growing. Please also be aware of sea urchins nestled between the rocks on the sea floor. They are as prickly as they look.

Are there any dangerous animals?
Tulum is located in the jungle and it is likely that you will see some animals in the surrounding area, such as raccoons, tejones, foxes, wild turkeys, and iguanas. All of them flee from the presence of humans and are not dangerous as long as humans are respectful. We request that you not leave food inside your cabañas, which can invite ants or mice to enter. Otherwise, critters are not generally a problem. Those staying in the cabañas directly on the beach with sand floors may notice hermit crab tracks as they make their way through the sand. Please keep in mind that this is the jungle, which implies some insects and spiders. If you have a strong aversion to wildlife, Tulum is probably not the best travel destination for you.

Which airport should I fly into?
The closest international airport is the Cancun International Airport (CUN), located 120 km. to the north.

How early should I start reserving for the holidays?
Most hotels usually start receiving requests by February for the holidays (December-January), and most seaview cabanas are usually fully booked by September. Be sure to plan ahead so you can ensure that you reserve just what you want for the end of the year.

Do I need to rent a car? How can I get around?
If you are looking to relax on the beach for a week, you won´t need a car. You can catch a taxi just outside your hotel, or you can rent a bicycle or scooter to get to some of the area´s attractions. If, however, you prefer a more active vacation and want to be on the move, you will appreciate the convenience of having a rental car.

What is the weather like?
Visitors to Tulum should understand that Tulum is located in the middle of the jungle with a tropical climate, and that they may experience more heat and humidity than they are used to at home. This is especially true during the summer months. If you are into sunny, hot days, this is the place for you! May is usually the warmest month of the year. The rainy season usually kicks in for June, July, and August making these months generally a bit cooler. Check out weather.com for year-round averages in the area, or consult The Weather Network, which shows averages for Akumal, just a half hour north of Tulum.

What kind of transportation is available between the beach and Tulum pueblo?
There are taxis available to get into town. No need to call one; they pass by the road every few minutes. Or your hotel can make a call for you.

Can I walk to the Tulum pueblo? How far is it?
Yes, you can. It´s about 6 km. from the hotel zone to Tulum pueblo. Don´t forget to bring a bottle of water for the walk!

Where can turtles be seen?
From April to September, Tulum is one of the best places to see the sea turtles lay their eggs. Each night turtles crawl out of the sea to lay their eggs on the beaches. Because any kind of light will startle the turtles, we request that flashlights not be used. Also please do not smoke on the beach at night. If nesting turtles are scared into returning to the sea, they will not return to the beaches to nest again this season.

Where is the nearest ATM?
Four ATMs have opened in Tulum pueblo, three of them near the Palacio Municipal and one close to the ADO bus station. In Tulum there are several money exchange booths for exchanging cash and travelers checks, and an HSBC bank is located next to the Palacio Municipal. There are also several secure ATMs inside the new Chedraui along the 109 highway as you head toward the beaches. Just be aware that each is affiliated with a different bank and each charges a different usage/conversion rate.

What time does it get dark at night?
During standard time, it gets dark around 17:00 hrs during the winter, and 19:00 hrs during the summer. During daylight savings, there is another hour of daylight.