Online, your first stop when planning your trip is Haarlam Tourist Office website at: In Dutch, English and German, the site provides information about lodging, dining options, museums, entertainment and tours. The site includes an annual calendar of events and updated news about the town's dynamics. From the website, you can order two brochures: one a holiday magazine with information for the tourist and a business guide Haarlam-Schipsol. You need to fill in a form to receive the brochures on the mail.

On site, you can stop by VVV Haarlem office located at Stationsplein 1. The staff will provide you with information that you need as well as a huge selection of brochures and vouchers Some of the services provided by the office include: cinema and theater vouchers, city tours, cycling routes, reservation help, hotel cheques, souvenirs, and Wadden travel guide sales, among others. The office is open Mondays to Saturday but you need to check in their website for the current opening hours. Also, it is closed on certain holiday days such as Christmas Day, Boxing Day and Easter.