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The Hartsfield Jackson International aiport was the busiest airport in the world in 2014, servicing 96.17 million passengers. ATL hosts an International Terminal and a Domestic Terminal with 6 concourses: T, A, B, C, D, and E. An underground train runs between the concourses, ticketing/baggage claim and the international terminal. There is also a moving sidewalk on the underground level of the domestic terminal, which you might want to take if you have time and want to get some exercise or if the trains are full or not operating. Escalators down to the trains and moving sidewalks are immediately following the security checkpoints and in the center of each domestic concourse, usually around gate 19. Generally speaking, very high (>30) and very low (<3) gate numbers are the furthest away from the trains. There are not moving sidewalks in the concourses, so the walks can be long (10-15 gates) if you have to walk to the end.
If you are connecting check the monitors to confirm your concorse and gate, then proceed directly to your new gate, as transit between concourses can take some time (not that big of a deal to go between A-B, but significant if you have to go from T to E).
There are concessions located at the center points of the concourses, and other restaurants, vending machines and concessions are scattered throughout. There are also concessions located in the atrium of the Ticketing/Baggage claim area outside of security.
The new international Concourse F opened in 2012, so international flights are operated seperately from the domestic terminal. Occasionally, a domestic flight will depart or arrive from the international terminal. If you are departing internationally, take I-75 exit 239 or make sure your driver knows to take you to the international departure terminal. If you are arriving and connecting from an international flight the customs and immigration process requires that you get your bags from international baggage claim, go through customs, and then re-check your bags before connecting to your next flight or proceeding to baggage claim to recollect your baggage. To travel between the International and Domestic terminals, you can take the underground train between all councourses and the terminals, or the shuttle bus. The shuttle bus will take 12-15 minutes (or longer if traffic is bad) so plan accordingly and give yourself time.
T-Gates: You do not need to take the underground train to go between the T gates and the domestic terminal ticketing/baggage claim, you just walk and there are no moving sidewalks. If you arrive on AA or UA and do NOT have checked-baggage, DO NOT follow the signs to "Baggage Claim". Rather, after deplaning take a left and head to the main terminal
Ground Transportation is located just outside of the baggage claim area, where you will find taxis, super shuttles, and shuttle buses for the various hotels and parking lots, as well as MARTA (mass transit train, begins at the airport and goes into the city). To reach the rental car center, you will take the skytrain, which departs outside of the west end of the main terminals. If you have come to the city without accomodations, there is a bank of phones near baggage claim for various hotels in the area.
Please allow yourself plenty of time for departing flights out of ATL. Traffic in the city and even at the airport take more time than expected. It’s good to use MARTA if you can. Marta goes directly into the domestic departure terminal and trains run every 10-20 mins. Parking lot shuttles can also be stuck in traffic at the airport, so cutting it close is not a good idea.
Check-in lines can be long, so it’s best to use the kiosks if you can, even if you are checking bags, or print out your boarding pass before arriving at the airport. Some airlines offer mobile boarding passes for smartphones, you can request mobile passes via text, e-mail or through the airline's customized smartphone app, just make sure you have enough charge!
Security times vary at ATL, a typical processing time is 20 mins. You can consult the airport’s website to find out current wait times. There are dedicated lines for "elite" passengers/first classand TSA pre-screened passengers in the North and South terminals, though these lines are not alwys shorter or faster than the regular lines. Remember, TSA limits carry on liquids, gels and/or aerosols to containers of 3 oz. (90ml) capacity or less per container packed in one clear re-sealable 1 quart (1 liter) size plastic bag.
Free Wi-Fi is now available at ATL.
Two regional bus companies service Atlanta, Megabus and Greyhound. Both services offer affordable transportation on large, air-conditioned coaches, most of which are enabled with Wi-Fi and electrical outlets. To get the best fares, ensure you have a seat, and avoid lines at the ticket counter, buy your tickets online in advance of your trip. Megabus picks up and drops off at the Civic Center Marta station. There is no terminal or waiting room, you wait on the street. Arrive 30+ minutes ahead of departure for Megabus. The Grehound station is on Forsyth St below the Garnett Marta Station. The terminal offers a waiting room, a small fast food service, vending machines, a phone charging station and toilets. The terminal stays crowded, is not well maintained and can be dirty. Make sure to arrive at least 45 minutes before departure for Greyhound, as they load the buses early to ensure they leave on time. Greyhound also services the ATL airport, Marietta and Norcross.
The Amtrak train that services Atlanta is called the Crescent and runs between New Orleans, LA (NOLA) and New York City, NY (NYC). The trip between ATL and NOLA takes 12 hours. The trip between ATL and Washington, DC takes 14 hours. The trip between ATL and NYC takes 18 hours. The ATL Amtrak Station is at 1688 Peachtree Street NW. The station has a waiting room and ticket office. There may be taxis outside the station, or travelers can take the 110 MARTA bus (called "The Peach") south to midtown or downtown or north to Buckhead. Travelers can find Enterprise or Hertz rental car companies located along the 110 bus line on Peachtree Rd in Buckhead. Amtrak does offer meal services and concessions on board. You can purchase reclining bucket style seats or sleeping cabins (there are a limited number of these).
Atlanta can be reached by car from the north and south on Interstates 75 and 85 or from the east and west on Interstate 20.