The house failes to live up to it's promises. The acces road is steep and full with treacherous holes. Not suitable for children and older people.
In the kitchen you expect a minimum of basics to be present like sugar, pepper, salt, paper, kithenclothes...There was nothing! Not even drinkable water. Very ennoying if you arrive late and are not in the possession of a car. After asking our host, water and some groceries were provided. This should be done in advance to welcome your guests. Plastic cups for max 5-6 people (some of them broken or very dirty), only 1 big cookingpot and not 1 of the pans was suitable to prepare a meal. They were all worn-out. After complaining about this we received some descent material on day2. The kitchen was far from spotless clean. We discovered a moldy filter in the coffeebrewer and moldy,open bottles of salsa that should have been refrigerated. There is no oven, no microwave, I assume that electricity can not handle modern equipment. Half of the lights and sockets are not working
The swimmingpool was not cleaned either. We found a tampon and some cigarette ends at the bottom. Filters are not working properly. Not very inviting to have a swim. The jacuzzi on the top floor was only half full with dirty water and was not working at all.
If you don't like bugs, well... Casa Xcaanda is full with it. Mosquito's (There are no klamboe's), gekko's, cockroaches, spiders etc...even birds came in and ate our bread. The house is open! One of the sliding doors has only mosquito netting but no glass. The other sliding door has nothing! No glass, no mosquitonetting, just nothing! No wonder that animals and insects are coming inside. Our host told us about the hurricane 5 months ago that destroyed a lot of the windows. I try to understand the difficulties however closing your house is a top priority. Wind and rain will come in and affect the overal condition of Casa Xcaanda. It is such a pity that this beautiful place is neglected. I hope that the owners will find the means to upgrade Casa Xcaanda to make it a cosy and beautiful place again. At this moment it should not be listed on any site!