We stayed here Easter weekend and I was not going to review this holiday until my email to the owners (which was sent twice) was completely ignored.
I will just copy the email that I sent below.
I trust this email finds you well.
I am writing in regards to our Easter break with yourselves
Prior to our holiday, my partner (who booked the holiday with yourselves) received an email offering us a free upgrade from your Sea Change apartment to the Sundowner.
We gratefully accepted your offer.
Upon arrival it soon became apparent that this apartment had already been let out for the Easter break as the occupants were there when we attempted to enter the property.
They had checked in the previous night and had all their paperwork and access codes to back up their presence.
Not only was this a huge inconvenience (as we had unloaded our car), it was also extremely embarrassing to turn up at another families front door, disturb their break with...