I am contacting the Better Business Bureau about this, having gotten 100% less than no satisfaction at all from Vacasa Rentals. Even though we were refused a refund, we left after the first night (we had prepaid for two) and went elsewhere. This place is cramped, smelly, has an ancient basin clamped to the wall in the bathroom and no vanity, a reluctant toilet, a TV that didn't work, internet that didn't work, mold on the shower curtain (all documented by photographs which we will be sending the BBB), and in short it was not as represented in the confirmation e-mail we received. The first two people we spoke with by phone refused to give us the names of the manager (it is an out-of-state company, evidently), leaving us to suspect that there isn't such a person locally. . Rent at your own risk! This place is simply a tiny motel room on the upper level, several steps down from a Motel 6.