We did not stay in this EXACT room, we were in room I203, but leased by the same company. The rooms are very similar and are very nice. All furnishings were updated and clean. We spent over $700 on a girls trip including extra for early check in. We unpacked and headed to the pool. We were informed that the pool was closed. We could use the small pool. The duration of our trip the large pool was closed. (3 days) We used the small pool the afternoon of our arrival. The small pool only held 10 people and was very cloudy. The hot tubs where so murky and green that we didn't even go near them. We ended up paying to float the river so that we could enjoy some water fun.
We did call the leasing company, New Braunfels Leasing & Resorts, and were told repeatedly that there was another pool. They did credit us back a very small portion of our stay, about 12%. But I would recommend that anyone call ahead to verify the facilities that you are paying for are available.