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This stay was truly disappointing, marking one of the worst experiences I've had. It all began when the rental company contacted us to switch our reservation from a condo to a house with a promised hot tub—a feature we were eagerly looking forward to. Coming from the city, the idea of a private house with a hot tub was immensely appealing. We even paid an additional $150 for the upgrade.
However, upon arrival, there was no hot tub to be found, completely defeating the purpose of our trip. Instead, we were greeted by the sound of rats scratching away within the walls throughout the entire weekend. Despite reaching out to customer service on Thursday for assistance, we received no resolution, and even after multiple follow-up calls, we were left without any callback by Monday.
Moreover, the property itself was in poor condition; the porch was rotting, and basic amenities like toilet paper were absent, leaving us to make an unexpected trip to the store after a long 3.5-hour drive. There was no prior indication, either through email or notes, that we needed to bring our own toilet paper.
The kitchen supplies were either rusted, broken, or unusable, while the furniture, including the couches in the living room and the bed in the master bedroom, were uncomfortable to the point of being unbearable. Despite its proximity to the beach, the $700 we paid for this rental felt like a complete waste.
I cannot express enough my dissatisfaction with By The Sea Vacation Rentals. This has been the most unprofessional rental experience I've ever encountered, and I have no intention of ever renting from them again.
Visited April 2024
Written 15 April 2024. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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What this rental offers
Location features
Waterfront location
Bathroom and laundry
Towels provided
Indoor amenities
Internet access
Entertainment
DVD player
Stereo system
Television
Kitchen and dining
Dishwasher
Refrigerator
Microwave
Cooker
Toaster
Parking
Parking available
Location info
Kid friendly
Map
Getting there
Seattle-Tacoma Intl Airport
92.1 mi
Restaurants
Ocean Beach Roasters & Bistro
9 min
Galway Bay
7 min
Los IV Hermanos Mexican Restaurant
10 min
Mike's Seafood
9 min
Attractions
Fusions Gallery
9 min • Art Galleries
Pacific Paradise
13 min • Game & Entertainment Centres
Playtime Family Fun
14 min • Playgrounds
Ocean Pours Tap Room
13 min • Bars & Clubs
About this property
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