We booked the Kalami Sunlight Villa through booking.com and received a booking confirmation. For us the reservation was not free of charge cancellable. A few days after booking we have received a message that we should pay twice the price as stated in the booking confirmation. That was the first what was not very serious: to increase the price after the booking. When we arrived at the property the next shock came. We booked the house mainly because of the terrace. But it was not as pictured in the photos. On the one part of the terrace, instead of the large dining table, there were only a trashcan and cleaning utensils. On the other part of the terrace there were also no furniture as in the photos, instead plenty of garbage. The pool was only one third filled with water and also totally dirty and unusable. When we asked Stamatoula she just told us that the terrace was closed. During the day it was 14 ° C and sunny. They themselves used their terrace right next door. And the terrace is part of the house they rent. Also, she could inform us in advance that we should pay a higher price, but we did not received any information that the terrace can not be used! The same with the grill, it was not usable and totally dirty. Also the fireplace was not usable. At booking.com was stated that a bathtub is available, but it does not exist. Further there were not a safe and toiletries how it was stated. Even enough toilet paper was not available. There was only one role per bath and that for 3 people and 4 days. But worst of all was, that there were no heating options, although these are listed as well. At booking.com it says that there are heaters. And there are heaters in all rooms. But they were not usable. Instead, we should use the air conditioning. And for this, they demanded a daily additional charge for the living room, although even on their own homepage says that the air conditioning is included in the price. This is more than dubious, to charge additional fees, although on the booking platform as well as on their own homepage other information’s are made and you will also not informed in advance. In summary, for a price of 40 percent above the price, which is stated on the own homepage as a starting price, we have got only 2 rooms, which we could use, instead of a house with terrace and pool, living room (not usable, as not heatable), barbecue, fireplace, bathtub, safe and toiletries. Unfortunately, because of this experience we only had holiday frustration instead of holiday fun and definitely can not recommend this accommodation.