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I love to feel pampered, 5 star hotels rock bottom prices, i don t do less than 4 stars, unless i have to, .Nan to a 6 year old(budding gymnast and trampolinist) holidays are very important to me,i expect a lot and i research a lot, had quite a few successes of good hotels, and good upgrades.Never had a flight upgrade though, all ways flown cattle class, one day !!!!!